Home Theater Questions? Ask a Technician for Answers ASAP
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Sorry to hear you’re having trouble.
This is primarily an issue of insufficient primary amplification/signal out of the turntable, as the denon doesn't have an internal phono preamp. You'll need to add in an external phono preamplifier between the turntable and the denon: http://amzn.to/1OoHgGn
If you swap the cables left for right, does that make a difference (moving to the other side)?If so, it could be a short in the cord or a fault in the output of the turntable or even a bad cartridge.
If no change, then it may be a signal processing or amp issue in the denon.
If you are using the internal phono input though, that does have some preamplification but doesn't work with all units, and could have a fault in the one channel. I'm betting you'd find using the external preamp on the cd/tape/etc ports would work fine.
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