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Louie, Technician
Category: Home Theater-Stereo
Satisfied Customers: 1218
Experience:  Have been in the business 25+ yrs., down to component level.
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My Zenith XBS344 DVD/VHS Surround Sound device is not

Customer Question

My Zenith XBS344 DVD/VHS Surround Sound device is not working when I tried to reinstall it after a move. All connections are as before and the DVD/VCR plays, however there is no audio either from the DVD/VCR or from my TV which is connected to the device for surround sound.
Submitted: 1 year ago.
Category: Home Theater-Stereo
Expert:  Aric replied 1 year ago.

Hello, I need to ask for some more info to help.

1) What is the model number off of the back of your TV?

2) What cables are being used between the Zenith and the TV- and into WHAT ports?

3) What exactly do you see on your TV screen when you turn the set ON?