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Louie, Technician
Category: Home Theater-Stereo
Satisfied Customers: 12462
Experience:  Have been in the business 25+ yrs., down to component level.
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Pioneer TV media receiver PDP Ro4 U Suddenly will not play

Customer Question

Pioneer TV media receiver PDP Ro4 U
Suddenly will not play our Sony DVD player. We got a new one thinking it had gone bad. New one will not work
HDmI cord works in a 4K TT TV box HEVC works and produces sound and visual
But that same HdMI cord will not work with our Sony DVD player
This was never a problem until about a month ago
We thought buying a new Sony DVD player would fix it
Submitted: 1 year ago.
Category: Home Theater-Stereo
Expert:  Louie replied 1 year ago.

Hi and welcome to JustAnswer,

Thank you for the question and your patience. Should you still need assistance for information purposes only...

Initially, proposed preliminary tries (if have not been done):

  • • ensure that the HDMI terminals are activated;
  • and that "Auto" is configured for both digital video & audio fed to the HDMI terminals.

Please click HERE for reference instructions.