How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Louie Your Own Question
Louie, Technician
Category: Home Theater-Stereo
Satisfied Customers: 1202
Experience:  Have been in the business 25+ yrs., down to component level.
Type Your Home Theater-Stereo Question Here...
Louie is online now
A new question is answered every 9 seconds

I have an iPod 1.3 and a BeoSound 8. The iPod works well

Customer Question

I have an iPod 1.3 and a BeoSound 8. The iPod works well until I dock it with the BeoSound. Then the BeoSound's orange light comes on and the iPod says "OK to disconnect," and I can't access the iPod menu. How can this be fixed?
Submitted: 1 year ago.
Category: Home Theater-Stereo
Expert:  Joe replied 1 year ago.


Thank you for allowing me to assist you, my name is Joe and I will be happy to assist you with your concern today.

Do you have any other docks that this ipod uses and if so are there any problems with those units?

Has this worked ok prior with the beosound to the problem?