Home Theater Questions? Ask a Technician for Answers ASAP
Hello , my name is JackPerhaps I can help you with this problem but first i would have a few questions so could you please send me a reply when you are ready to proceed ?
What is connected to this tv ?Cable box,satellite,dvd,games etc. ?
Receiver connected to the tv ?
What is connected into the receiver then
Is there a tv system in this equation , like a cable box , satellite connected to the receiver ?
O.k then I take it that the HDMI 2 connect is for the ARC and sound from the apps ?
Why do you have that HDMI 2 connection ?
I see , no problem .
Have you considered connecting the x-box directly into the AV511 instead of the tv ?
I can tell you it would be the best way and now I`m starting to wonder if that av511 is working .
Can you get any sound out of it , like its own radio/tuner ?
You could also try this ;
Your Xbox will have an optical audio out and there will be sound there at all time so try to connect your optical cable there to see if you get sound coming through .
By the way , if this is a new optical cable , make sure there are no protective rubber tips on the ends and remove them if so .
Right now you need to have that 511 working and again the HDMI connect would be the way to go
If there is any surround coming out of the xbox then its optical out or the hdmi connect would be the way to go .
The TV's optical out will give you only PCM 2 channels , never true surround when the source is HDMI
Try all the HDMI inputs on the 511 if needed
By the way your optical inputs are assigned by default to GAME for optical 1 and TV/CD for optical 2 so you need to set the 511 input /source there to get sound from the optical
So to resume this ;
First make sure the 511 will give sound by testing it with something like its own radio or a dvd/cd player perhaps .
Once that is done try again the x-box into the HDMI inputs , there has to be a way to make that work unless the 511 hdmi inputs are defective , if you can see and hear the x-box when connected directly to the TV's hdmi inputs then you know it is working .
Lastly try to use the optical out of the x-box first if nothing comes through with hdmi then try the tv again.
The key here is to get sound , any sound out of the 511 first .
Let me know if you need further help with this and If that answers your questions please do not forget to rate by clicking on the 5-star icon at the top, then click on Submit so i get paid for my time helping you or you can use the reply button before or after rating if you have other questions , thank you .