Home Theater Questions? Ask a Technician for Answers ASAP
Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.
Sorry to hear you’re having trouble.
Can you please give me the make/model information for all devices (cable box, tv, surround system, etc), and specific detail of exactly how each is connected currently (what cords, which ports, etc on each device)?
I've sent an optional phone support offer at your request. If you prefer we can continue here in the chat format as well.