Home Theater Questions? Ask a Technician for Answers ASAP
Hi, You cant connect the cable box to the Xbox- so not sure why that connection was made.
The Xbox needs to connect to the receiver using an HDMI cable.
Then the cable box connects to the receiver using an HDMI cable.
Depending on what TV model and what Pioneer model you have- ARC may not work, and you will need to run an optical cable from the TV to the Pioneer.
However we don't have any model numbers at all posted here, so please reply back with that and we can continue.
Did you need assistance with this?
Okay, then please reply back with the model number of the Pioneer and also the model number off of the back of the TV.
I don't use the phone call feature- the site charges extra and it doesn't help us with these problems, since I need to look up information which takes time. Please reply back with full model numbers of the devices (except the Xbox and Cable Box since those seem to be working together).
Okay, the reason you don't have sound has to do with ARC- which is the audio return channel used on TV's. Looking up your projector to see if it has that feature, but it's not common with projectors.
The projector doesn't support "ARC" (audio return channel), which is how these receivers produce sound from HDMI. The full signal is sent out of the HDMI Out on the receiver, and then the TV has to return the audio portion of the signal to the receiver. You would think the receiver just processes the sound from HDMI In- but it doesn't work that way. You need a separate audio feed from the Xbox to the Pioneer in order to get sound (Optical works best). Not being 100% familiar with Xbox or game consoles- I'm not sure what dedicated audio outs it has? Is there an Optical jack?
If not that's no problem, there's a workaround- just asking if you could check that first.
It appears Xbox One only uses HDMI for audio out- assuming you have an Xbox ONE here?
If so, then you simply need an HDMI audio extractor. This inserts in line between the Xbox HDMI out and the receiver, then gives you an audio out.
Can I ask what you did to resolve the problem?
Okay, glad to hear you got it sorted.