How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Aric Your Own Question
Aric, Engineer
Category: Home Theater-Stereo
Satisfied Customers: 44885
Experience:  15+ years in the field. Owner of AV Installation, OEM and Repair company
Type Your Home Theater-Stereo Question Here...
Aric is online now
A new question is answered every 9 seconds

I have a Denon AVR-x1200. It is one week old. I was watching

Customer Question

I have a Denon AVR-x1200. It is one week old. I was watching TV and the Denon just shut down. I have been unable to get it to power back up. All other electrical items TV, Blue ray, apppletv all are on and plugged in the same surge protector the Denon is. Any ideas? Bill
Submitted: 1 year ago.
Category: Home Theater-Stereo
Expert:  Jack replied 1 year ago.

Hello , my name is Jack
Perhaps I can help you with this problem but first i would have a few questions so could you please send me a reply when you are ready to proceed ?
By the way , this is NOT an answer so there is no need to rate yet.

Customer: replied 1 year ago.
Ready, Ithe response box disappeared
Expert:  Jack replied 1 year ago.

No problem , i`m here

Customer: replied 1 year ago.
Is this a scam?
Expert:  Jack replied 1 year ago.

What do you mean ?

If it was , then i`m sure no one would say so

Expert:  Jack replied 1 year ago.

Not sure i like this so i will opt out now and repost your question

Expert:  Aric replied 1 year ago.

Hello, Do you still need assistance with this? My name is ***** ***** I am a different Expert. I may be able to help, but I need to ask for more info. Can you please tel me if there are any signs of life on the receiver at all (power light lit or blinking, etc.)?