Home Theater Questions? Ask a Technician for Answers ASAP
Hello, Decoder off means the Yamaha is not sensing a signal from the source/device that it's set to. This can be caused by a few possible things, but first please simply disconnect the Yamaha from power, then remove the power cord from the Roku, disconnect and reconnect the HDMI cable on both ends (making sure it's secure), then plug both the Roku and Yamaha back into power and turn them on. Let me know if you have the same problem.
Do you need any further assistance with this?
If not, could you please click a 5 star rating for my efforts? It is my livelihood and you can follow up at any time if needed.
If the same port works with the Cable Box, then try the Roku using the Cable Box's HDMI cable instead. We need to see WHY the Roku will not send signal through the AVR. It's possible the HDMI cable is the culprit. Let me know and we can proceed. Troubleshooting is a process so it's important you reply back with results so we know where to go from there.
Hi, you don't pass sound through the cable box.
Please read this again:
You said that you can get sound from the Cable and the TV using the same HDMI port that you were using for the Roku.
So, what I am saying is to take that HDMI cable OUT of the cable box, and plug it into the Roku- thus trying another HDMI cable on the Roku.
That is all I was saying- have you tried that please?
Have you also tried THAT HDMI cable into the OTHER HDMI ports on the Yamaha?
If so, what were the results in each port (please describe each port you plugged into using a different HDMI cable other than the one the Roku was previously using)?
Then that means the Roku or that particular Input on the Yamaha is the cause of the problem. Have you reset the processor on the Yamaha yet? Or, before we do that- have you simply tried unplugging the Yamaha from power for several seconds? Let me know.
Also, I will need the full model number off of the front of the Yamaha- you simply have 3 numbers posted....
Is it RX-V573 please?
If so, and if you have not tried this yet, then refer to the "reset to factory defaults" instructions on page 81 of the Yamaha manual below and follow those instructions:
If you need further assistance let me know. Please do not forget to click a POSITIVE RATING before you go- as it's how I am credited for my work. You can follow up at any time, at no additional cost.
Please scroll up and down the screen to see all replies. The last one I posted gives specific instructions for your receiver.
Where was the Roku plugged in before? You said that the Roku was plugged into the Yamaha from the start of the question?