Home Theater Questions? Ask a Technician for Answers ASAP
Hello, and sorry you're having problems. In order to setup an RMA (return authorization), you will need to call Bose directly at the phone number below and they will then let you know where you can send the unit to.
For assistance with your product, please call us toll-free at 1-***-***-****. For help with our aviation headsets, call 1-***-***-****.
For the best possible service, please have your product nearby when you call. Hours of operation: Monday – Friday: 8:30 AM – 8 PM ET
If you need further assistance let me know and once satisfied, please click a POSITIVE RATING, as we are all independent Techs and that is how we're credited.