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Louie, Technician
Category: Home Theater-Stereo
Satisfied Customers: 1218
Experience:  Have been in the business 25+ yrs., down to component level.
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Purchased Denon AVR-S710W. Hooked up HDMI correctly from

Customer Question

Purchased Denon AVR-S710W. Hooked up HDMI correctly from HDMI out to LG Smart TV 4K. Surround sound speakers are Bose with five speakers and one subwoofer. Cable is hooked up to CBL/SAT port with HDMI and Blueray DVD is correctly hooked up with HDMI. Can
get sound but no video at all. I've spent last 3 hours trying to figure the problem out but had no success. I need help ASAP. Thanks.
Submitted: 2 years ago.
Category: Home Theater-Stereo
Expert:  Aric replied 2 years ago.

Hello, A few things here: How long is the HDMI cable from Denon out to LG TV?

Is LG set to the correct Input?

Have you tried another cable?

Are you able to get the Denon Setup MENU on the TV screen?

Please elaborate with specifics and we can proceed.

Expert:  Aric replied 2 years ago.

Did you need assistance with this?