How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Louie Your Own Question
Louie, Technician
Category: Home Theater-Stereo
Satisfied Customers: 1217
Experience:  Have been in the business 25+ yrs., down to component level.
Type Your Home Theater-Stereo Question Here...
Louie is online now
A new question is answered every 9 seconds

I did what you said and it all seemed like it would work but

Customer Question

I did what you said and it all seemed like it would work but when I toggled the speaker button, from A to B to A&B, the inside speakers never turned off. I checked the connections in the back and I did have the outside speakers correctly connected to the
surround back/bi-amp/ B terminals. What could I have done wrong now?
Submitted: 2 years ago.
Category: Home Theater-Stereo
Expert:  Louie replied 2 years ago.
Hi and welcome back to JustAnswer,
Sorry to hear of this issue.
Initially, please bear with me as I am currently mobile and would post again soon as am back at my regular workstation.
This is an FYI and not an Info Request.
Expert:  Louie replied 2 years ago.
Appreciate your patience.
When using the SPEAKER button to select SP A and then SP B and then SP A+B, what is shown in the Sony's display screen please?