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ITPeter, Engineer
Category: Home Theater-Stereo
Satisfied Customers: 17691
Experience:  Electronic Engineer
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I Bought last year a Panasonic HX-WA30 and had been

Customer Question

Hello, I Bought last year a Panasonic HX-WA30 and had been working fine but suddenly after falling from a hight of 2 feet (being closed) it stopped working to a point where it does not even charge. It sucks because I paid around 750 dollars since it claimed to be shockproof (to something like what happened) and stopped working.
Submitted: 2 years ago.
Category: Home Theater-Stereo
Expert:  ITPeter replied 2 years ago.
Hi there,
The Panasonic HX-WA30 is indeed shockproof for a fall from up to 5 feet.
If your has been damaged by shock and it is under 1 year old, then it is covered by Panasonic's warranty, so you will need to return it to them to have it repaired.
Customer: replied 2 years ago.
Thanks Pete, I bought it in the duty free in Mexico City's Airport, can I still ask Panasonic for its Warranty?
Expert:  ITPeter replied 2 years ago.
Yes, it is still covered by Panasonic's 1 year worldwide warranty :)