Home Theater-Stereo

Home Theater Questions? Ask a Technician for Answers ASAP

Ask an Expert,
Get an Answer ASAP!

Home Theater-Stereo

I have a yamaha ysp 4100. It has gone dead and I don't know

Customer Question
I have a yamaha ysp...
I have a yamaha ysp 4100. It has gone dead and I don't know why. we did have a storm week or so ago, but I also have a whole house surge protector. The unit is only about 3 years old. Please help
Submitted: 2 years ago.Category: Home Theater-Stereo
Show More
Show Less
Ask Your Own Home Theater-Stereo Question
Answered in 3 minutes by:
7/5/2015
Technician: Aric, Engineer replied 2 years ago
Aric
Aric, Engineer
Category: Home Theater-Stereo
Satisfied Customers: 45,767
Experience: 15+ years in the field. Owner of AV Installation, OEM and Repair company
Verified
Hello and sorry you're having problems.
Offhand there's no surge protector out there that can protect all electronics- that's why even business lose equipment during storms (and they use some pretty high end UPS battery backups).
Can you please tell me if there are ANY sign of life at all on the YSP4100 (power light, buzz or hum sounds, etc.)?
Also, were any other devices affected (cable box, router, TV, etc.)?
Ask Your Own Home Theater-Stereo Question
Customer reply replied 2 years ago
No there is no sign of life.
Technician: Aric, Engineer replied 2 years ago
Also, were any other devices affected (cable box, router, TV, etc.)?
Ask Your Own Home Theater-Stereo Question
Customer reply replied 2 years ago
And no other device was affected. TV, standby cable box, etc
Technician: Aric, Engineer replied 2 years ago
Thank you. I don' use the phone service the site offers, as they charge extra for it, and it's not conducive to tech problems where information must be looked up.
Ask Your Own Home Theater-Stereo Question
Technician: Aric, Engineer replied 2 years ago
I am pulling up related info on this unit right now.
Ask Your Own Home Theater-Stereo Question
Customer reply replied 2 years ago
okay. we will type each other.
Customer reply replied 2 years ago
thank you Aric
Technician: Aric, Engineer replied 2 years ago
You're welcome. Okay, I was checking to see if the Yamaha used an external switchmode power supply- since those fail commonly and are easy to replace. It doesn't though and uses a direct IEC power cord connection. Please remove the power cord from the AC outlet (wall) and also from the back of the Yamaha. Then press and hold the power button on the front of the unit itself (not the remote), for 15 seconds and release. Wait a minute then securely connect the AC cord to the back of the Yamaha and also into the wall outlet. Press power once and let me know what happens please.
Ask Your Own Home Theater-Stereo Question
Customer reply replied 2 years ago
stand by....
Technician: Aric, Engineer replied 2 years ago
No problem, will do.
Ask Your Own Home Theater-Stereo Question
Customer reply replied 2 years ago
still no like
Customer reply replied 2 years ago
still no life
Technician: Aric, Engineer replied 2 years ago
Ugh, that's bad news. Still no power light, click, etc.? Are other devices plugged into that AC outlet working?
Ask Your Own Home Theater-Stereo Question
Customer reply replied 2 years ago
let me try another outlet, please stand by again
Customer reply replied 2 years ago
no nothing. bad news huh?
Technician: Aric, Engineer replied 2 years ago
This wold mean at the very least that the mains AC fuse inside of the Yamaha has opened, and at worst- the power supply PCB has a hardware failure ( a blown capacitor, voltage regulator or switchmode supply). If you're comfortable removing all of the screws on the back of the Main Input board, you can remove that entire module and then check the AC fuse (which is located within 3" of where the power cord connection is on the Yamaha).
Ask Your Own Home Theater-Stereo Question
Technician: Aric, Engineer replied 2 years ago
If this is not something that you're comfortable with, a shop will typically charge around $200 parts and labor for a basic repair (such as the fuse or capacitor replacement), and possibly close to $300 if the issue requires complete replacement of the PCB.
Ask Your Own Home Theater-Stereo Question
Technician: Aric, Engineer replied 2 years ago
Alternatively, at the link below you can order service manuals and parts directly from Yamaha if the issue goes beyond a fuse and you're looking to perform a DIY repair: http://usa.yamaha.com/support/ Other than that, I'm sorry for the bad news and wish there were a quick fix. If you need further assistance let me know. Please do not forget to click a POSITIVE RATING before you go- as it's how I am credited for my work. You can follow up at any time, at no additional cost.
Ask Your Own Home Theater-Stereo Question
Technician: Aric, Engineer replied 2 years ago
Do you need further assistance with this?
Ask Your Own Home Theater-Stereo Question
Ask Aric Your Own Question
Aric
Aric
Aric, Engineer
Category: Home Theater-Stereo
Satisfied Customers: 45,767
45,767 Satisfied Customers
Experience: 15+ years in the field. Owner of AV Installation, OEM and Repair company

Aric is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Louie

Louie

Technician

1,250 satisfied customers

Have been in the business 25+ yrs., down to component level.

LOAJ3256

LOAJ3256

Technician

497 satisfied customers

35 years in Home Theater and Systems Integrator, Senior

Federico

Federico

Licenciate

44 satisfied customers

Home Theater and Automation systems integrator.

HomeTheatreGuru

HomeTheatreGuru

Engineer

31 satisfied customers

Home Theatre, home automation and related wiring, commercial A/V systems

Rod

Rod

Engineer

27 satisfied customers

40+ Years of Electronic Repair and Installations.

Neil

Neil

Engineer

21 satisfied customers

Electronics engineer with 25 years of experience.

glenemoore

glenemoore

Customer Service

19 satisfied customers

Experienced in audio/video systems and design

< Previous | Next >

Related Home Theater-Stereo Questions
Is there an owners manual i can access. I purchased a bose
just connected it to a power supply to charge the battery … read more
JA Engineer
JA Engineer
Broadcast Engineer
Diploma (Honors)
163 satisfied customers
My Bose SLIII speaker keeps coming unpaired from my
My Bose SLIII speaker keeps coming unpaired from my computer. … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,124 satisfied customers
Helllo. Received as a gift a Soundlink Micro speaker for
received as a gift a Soundlink Micro speaker for Xmas got it set up to Amazon dot but now that I'm trying to connect to my iPhone I find I can't. I've cleared all devices but still no go. I've tried the simple setting on the iPhone where I've list the Bose connect app. I've tried connecting directly with the app stores showing the speaker and still nothing. What's next? … read more
Josh
Josh
It Support Specialist
Associate Degree
5,138 satisfied customers
We have a 32" Vizio TV that we want to connect a JVC DVD
We have a 32" Vizio TV that we want to connect a JVC DVD player & Video Cassette Recorder. I have inserted a DVD disk and pushed the PLAY button to view the movie on the disk. I can see that something… read more
p0llinate
p0llinate
Bachelors of Science
14 satisfied customers
Bose soundlink speaker will not turn on. No I have it
no I have it plugged in to the wall does it need a specific charger cord? … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,275 satisfied customers
I have an older Bose 5 Disc changer. The discs are now
I have an older Bose 5 Disc changer . The discs are now skipping on all 5 . Is there a repair center in Indiana ? … read more
Aric
Aric
Engineer
45,767 satisfied customers
Soundlink mini won't connect. It has been to my iPod before
It has been to my iPod before but won't connect now … read more
GeekGal
GeekGal
IT Director
Bachelors Degree
443 satisfied customers
Setting up fire tv with no success. Bought remote for Alexa
Setting up fire tv with no success. Bought remote for Alexa but nz s o alexa … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,275 satisfied customers
I have had Pandora on my surround sony system for 2 years
I have had Pandora on my surround sony system for 2 years ,its started skipping why? … read more
David L.
David L.
Bachelor\u0027s Degree
6 satisfied customers
Everything seems to be working fine within the past week or
Hello, everything seems to be working fine within the past week or so I can get the DVD to come through with sound just not the cable I've got the HDMI hooked up through the cable box into the surroun… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,275 satisfied customers
Does a denon 887 avr have a fuse or breaker that controls
does a denon 887 avr have a fuse or breaker that controls all speaker outputs/ … read more
Louie
Louie
Technician
Associate Degree
1,250 satisfied customers
I am 79 and am forced to become a cable cutter. Currently
I am 79 and am forced to become a cable cutter. Currently using Comcast at $200/ month. … read more
James I
James I
Pool Plant Operator
21 satisfied customers
I have a Yamaha RX A1020 connected to several inputs via
Hi. I have a Yamaha RX A1020 connected to several inputs via HDMI inputs 1, 2, and 3. The output is to a Panasonic TV via HDMI1(ARC) I have video on the TV but no sound through the speakers connected … read more
Louie
Louie
Technician
Associate Degree
1,250 satisfied customers
I have a five year old Bose radio/CD player and the CD
I have a five year old Bose radio/CD player and the CD player is now not working properly. It skips, grinds and sometimes refuses to play the CD … read more
Aric
Aric
Engineer
45,767 satisfied customers
How can i wirelessly connect wired type bose speakers to a
how can i wirelessly connect wired type bose speakers to a bose 300 sound bar … read more
p0llinate
p0llinate
Bachelors of Science
14 satisfied customers
I have amazon fire stick tv connected to hdmi 2, how do I
I have amazon fire stick tv connected to hdmi 2, how do I get the sound to my denim Avril 884 … read more
p0llinate
p0llinate
Bachelors of Science
14 satisfied customers
I have a Sony Home Theater System soundbar. I cant seem to
I have a Sony Home Theater System soundbar. I cant seem to get sound to sync with lips. … read more
Richard Freese
Richard Freese
Computer Security Officer
BSBA
21 satisfied customers
My wiring with the volume control has died. Do yo have any
My wiring with the volume control has died. Do yo have any recommendations? … read more
Russell H.
Russell H.
computer technology consultant
Vocational, Technical or Trade Scho
781 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x