How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Louie Your Own Question
Louie, Technician
Category: Home Theater-Stereo
Satisfied Customers: 1218
Experience:  Have been in the business 25+ yrs., down to component level.
Type Your Home Theater-Stereo Question Here...
Louie is online now
A new question is answered every 9 seconds

I have a HSB 120S32 sound bar connected to a VC325000 TV via

Customer Question

I have a HSB 120S32 sound bar connected to a VC325000 TV via HDMI 3. The ARC function is enabled but no sound from the sound bar.
The sound bar works on optical input and bluetooth.
This is the second soundbar I have tried with the same outcome.
Please advise if there is something else I need to do.
Thanks Rob
Submitted: 2 years ago.
Category: Home Theater-Stereo
Expert:  Michael replied 2 years ago.
Hi Rob, I am sorry to hear that. This could be an issue with the TV or the soundbar, but lets make sure you have it right.In your TVs Menu do you have the audio set to channel to the soundbar?Also does your soundbar have RCA ports for inputs on it?