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Louie
Louie, Technician
Category: Home Theater-Stereo
Satisfied Customers: 1202
Experience:  Have been in the business 25+ yrs., down to component level.
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Joe. I just signed up on my Sharp TV with Yamaha

Customer Question

Hi Joe. I just signed up for Netflix on my Sharp TV with Yamaha Sound system. The App for Netflix uses AV4. Great picture but no sound. Any ideas?
Submitted: 2 years ago.
Category: Home Theater-Stereo
Expert:  Aric replied 2 years ago.
Hello and sorry you're having problems. Joe is offline right now, but I can assist you if you'd like.
I will need the following information from you though:
1) The Model Number of the Yamaha.
2) The Model Number off of the back of the TV.
3) Is Netflix an internal TV app- or is it processed through another device (Roku, Apple TV, etc.)?
4) Do other sources (cable box, DVD, etc.) produce sound through the Yamaha?