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Louie, Technician
Category: Home Theater-Stereo
Satisfied Customers: 1218
Experience:  Have been in the business 25+ yrs., down to component level.
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My samsung smart tv will not find my pioneer vsx-522-k receiver.

Customer Question

My samsung smart tv will not find my pioneer vsx-522-k receiver. Hdmi is hooked to vsx (white/out) to tv hdmi1. Tv says it can not find device.
Submitted: 2 years ago.
Category: Home Theater-Stereo
Expert:  Joe replied 2 years ago.
Thank you for your question, my name is ***** ***** I will be happy to assist you with your concern today.
Are these new and is this the first time you have connected these two devices together?
Do you have another hdmi cable you can use to test with?
Have you tried resetting the receiver?
Have you tested another input (hdmi) on the tv?
Can you select that hdmi input on the tv and it says can not find or you can't even select it?