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I have a Denon AVR-S640h and whenever I am done playing a
I have a Denon AVR-S640h and whenever I am done playing a game (Xbox, Playstation 4, or WII), I switch over to CBL/SAT and I have a picture with no sound. To solve this problem I often have to unplug … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
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I have a Denon AVR 2311, I've done a lot of troubleshooting
I've done a lot of troubleshooting There seems to be an issue with the HDMI out … read more
IT_Joe
IT_Joe
IT Consultant
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Trying to hook up TCL Roku TVs Arc HDMI to my older Denon
Trying to hook up TCL Roku TVs Arc HDMI to my older Denon AV2308CI surround sound receiver. Plugged from the ARC (HDMI3) connection on the TV to the TV/CBL HDMI on the AVR. No sound. when TV/CBL is th… read more
Aric
Aric
Engineer
Run A/V and repair business for over
53,577 satisfied customers
I can't get sound through the AVR-S540BT to either the
I can't get sound through the AVR-S540BT to either the internal speakers of my Sharp Aquos LC-70LE847U or my Bose soundbar. The Aquos gets picture fine but no sound through the HDMI cable. However if … read more
Aric
Aric
Engineer
Run A/V and repair business for over
53,577 satisfied customers
I have a TIVO bolt running sound through a Denon avr930. If
I have a TIVO bolt running sound through a Denon avr930. If I select the YOUTUBE channel from the TIVO APP menu, it works fine. When I go to the Netflix or Prime streaming channels, I can get to the menu and select a show. But when I click on the program all I get is a blank screen for Netflix and Prime UNLESS I disconnect the HDMI cable from the the back of the DENON and then plug it back in. When I do that, the unit streams Newtflix and Prime , I have 5.1 sound and all is well. But if I switch back to cable channels and then back to streaming Prime or Netflix, I'm back to a blank screen again for those two channels unless I manually want to unplug and replug the HDMI cable. I've swapped out HDMI cables and that doesn't seem to matter. Any suggestions? … read more
Rusty
Rusty
Engineer
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What is best way to hook up a Roku to my AVR S650H? Not
What is best way to hook up a Roku to my AVR S650H? … read more
Nathan
Nathan
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Bachelors of Science
3,373 satisfied customers
I am not getting surround sound though my reciever. I have
i am not getting surround sound though my reciever … read more
technicalcat
technicalcat
Computer Science
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I have connected new AVR-S540BT to new Samsung Q6F tv via
I have connected new AVR-S540BT to new Samsung Q6F tv via hdmi cable. However, tv audio does not play thru AVR. I know devices are communicating because tv sound shuts down when I turn on AVR, and AVE… read more
Louie
Louie
Technician
Industrial Technologist
1,678 satisfied customers
I have a new (June 2018) Denon AVR-X3300W. I purchased a
I have a new (June 2018) Denon AVR-X3300W. I purchased a high quality 25ft HDMI to my LG OLED TV. However when I view any source through the AVR I get a black screen that lasts 1-2 seconds every 3-5 m… read more
Martin Helbig
Martin Helbig
Audio and Video Technician
Vocational, Technical or Trade School
827 satisfied customers
My samsung tv keeps reseting to the tv speakers and doesn't
My samsung tv keeps reseting to the tv speakers and doesn't recognize my Denon receiver … read more
Eldon
Eldon
BS
216 satisfied customers
I recently replaced my old Denon AVR with a new Denon
I recently replaced my old Denon AVR with a new Denon AVR-S920W. Also, I cut the cord to my cable provider and installed Roku devices on my TVs in my home. On my Denon AVR and Panasonic TV I installed… read more
Aric
Aric
Engineer
Run A/V and repair business for over
53,577 satisfied customers
Trying to get ARC working with my Denon AVR and my Sony TV,
Trying to get ARC working with my Denon AVR and my Sony TV, I get no audio … read more
Louie
Louie
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Industrial Technologist
1,678 satisfied customers
I have a Denon 3808CI AVR Which is connecter to my Panasonic
I have a Denon 3808CI AVR Which is connecter to my Panasonic 1080 TV. I have been using a Roku XD connected to the TV which is fine but the sound goes through the TV not the AVR.I want the sound form … read more
Nathan
Nathan
Engineer
Bachelors of Science
3,373 satisfied customers
My AVR X-4000 goes into protect mode (red light blinking) at
My AVR X-4000 goes into protect mode (red light blinking) at a certain place in a certain movie repeatedly. I have played the movie at least 10 times and the AVR goes to protect mode at exactly the sa… read more
Nathan
Nathan
Engineer
Bachelors of Science
3,373 satisfied customers
I have a Pioneer R06U that was working just fine with a Denon
I have a Pioneer R06U that was working just fine with a Denon AVR 2312CI. One day I noticed that the regular cable TV was fine, but I could not watch anything via streaming on Xfinity. Also, Roku did … read more
Nathan
Nathan
Engineer
Bachelors of Science
3,373 satisfied customers
I have a samsung tv, samsung dvd, and dennon avr-x3000, I want
I have a samsung tv, samsung dvd, and dennon avr-x3000, I want to know what i am doing wrong because when the tv is on, the dennon amp is also on I have a pass through from tv to amp which works fine … read more
Nathan
Nathan
Engineer
Bachelors of Science
3,373 satisfied customers
I have a denon x-4000 using hdmi 1 input from sat/cbl box and
I have a denon x-4000 using hdmi 1 input from sat/cbl box and a samsung 8000 LED television - the samsung remote works everything fine but initially when everything turns on, the Denon says source: cb… read more
Louie
Louie
Technician
Industrial Technologist
1,678 satisfied customers
I have connected my HDMI catv into the HDMI IN on the back
I have connected my HDMI catv into the HDMI IN on the back of my AVR 1312 Denon unit. and I do get video but no sound through AVR 1312 unit. Possibly a setting to find on the new Vizio 42" WIFI LCD. I… read more
Louie
Louie
Technician
Industrial Technologist
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Meet the Experts:

Louie

Louie

Technician

1,678 satisfied customers

Have been in the business 25+ yrs., down to component level.

LOAJ3256

LOAJ3256

Technician

497 satisfied customers

35 years in Home Theater and Systems Integrator, Senior

Neil

Neil

Engineer

23 satisfied customers

Electronics engineer with 25 years of experience.

Steven

Steven

Technician

19 satisfied customers

Certified ISF and HAA Home Theater Installer

Nathan

Nathan

Engineer

3,373 satisfied customers

Custom home theater installer. Authorized dealer top brands

Aric

Aric

Engineer

53,577 satisfied customers

15+ years in the field. Owner of AV Installation, OEM and Repair company

Rusty

Rusty

Engineer

1,318 satisfied customers

Let my expertise help solve your technical problems. Over 20 years electronics and sound equipment experience.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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