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Related Home Security Systems Questions
Have never had an issue. I am now unable to open safe, after
Have never had an issue. I am now unable to open safe, after code is put in the icon of unlock comes on but mechanism does not move, handle will not move. Unfortunately we can't find keys. Any help ap… read more
Expert
Expert
I lost my keys. I bought my safe at office depot. It is a
I bought my safe at office depot. It is a Waterproof Fire-Resistant Chest … read more
Anas
Anas
2,091 satisfied customers
I replaced the batteries last week because I wanted my son
I replaced the batteries last week because I wanted my son to have the safe in his dorm. Today, he went to get his car keys out and there are no lights on the safe. We have a key that looks like the r… read more
Chester
Chester
Associate Degree
3,648 satisfied customers
Lost key to small older Sentrysafe. Need to open for docs.
Hello. Lost key to small older Sentrysafe. Need to open for docs … read more
Anas
Anas
2,091 satisfied customers
Batteries are flat and I can't find my key. Sentry. Nothing-
Batteries are flat and I can't find my key JA: Who makes your safe or home security system? Customer: Sentry JA: What have you tried so far with your home security system? Customer: Nothing- can't fin… read more
Wes
Wes
Consultant
Bachelor's Degree
12 satisfied customers
I'm trying to get a Sentry 2170 safe open and a combination
I'm trying to get a Sentry 2170 safe open and a combination safe open and they sent me to a lawyer I don't need a lawyer I need help getting these safes open. … read more
Michael Bragg
Michael Bragg
172 satisfied customers
I have a Sentry safe. 1170. I can not locate the keys. I
Good afternoon. I have a Sentry safe. 1170. I can not locate the keys. I have looked at the lock for numbers or letters but there aren't any … read more
Expert
Expert
I just received a new sentry safe I can't figure out how to
I just received a new sentry safe I can't figure out how to open the door. It runs by battery but I have to open the door to put the battery in. Serial number x12502860013652m … read more
Tyler McLain
Tyler McLain
136 satisfied customers
Could not open :( Small home safe. This is it? need help to
Hello JA: Hi. Who makes your safe or home security system? Customer: could not open :( JA: What have you tried so far with your home security system? Customer: Small home safe JA: Is there anything el… read more
Andy Tech
Andy Tech
IT System Administrator
Bachelor of Computer Science
813 satisfied customers
My fireproof sentry safe is unlocked but the latch won't
Hi! My fireproof sentry safe is unlocked but the latch won't open … read more
Tyler McLain
Tyler McLain
136 satisfied customers
I have a sentry safe s3870 I have the keys and it is open
Hello yes I have a sentry safe s3870 I have the keys and it is open but I can't find my owners manual for the factory code so I can reprogram it … read more
Expert
Expert
I forgot the code and can't find my keys. I haven't opened
I forgot the code and can't find my keys JA: How have you tried to access this device so far? Customer: i haven't opened it ina couple of years JA: Did you buy this device new or did you receive it se… read more
Nick
Nick
Expert
4,513 satisfied customers
I can't open my safe, the digits do not light up and I lost
Hi, I can't open my safe, the digits do not light up and I lost my key, can't find it. What to do? … read more
Ren
Ren
IT Specialist
Associate Degree
2,258 satisfied customers
I have a sentry safe and I cannot open it. I put in my code
i put in my code the green light goes on and the handle will not move up … read more
Manas
Manas
31 satisfied customers
I have 2 sentry safes. One is stuck locked. I have the key.
I have 2 sentry safes. One is stuck locked. I have the key. Don't remember the code. How do I get it open. I think it's empty. But I'm moving and want to be sure it's empty. … read more
Expert
Expert
Can't open my sentry safes. B7c. Its a safe. I have two
Can't open my sentry safes JA: What Sentry model do you have? Customer: b7c JA: What have you tried so far with your home security system? Customer: its a safe JA: Is there anything else the Security … read more
Expert
Expert
I have lost my keys to my safe and cannot open it.
My sentry safe is small it has 7pin lock, I tried pushing in a few pins … read more
Aaron Brown
Aaron Brown
Software Developer and Project Manager
Master in Science
457 satisfied customers
I am possibly purchasing a small, second-hand Sentry safe.
I am possibly purchasing a small, second-hand Sentry safe. The current owner does not remember the combination. Is there an identifying serial number or other information that would be available to (h… read more
Expert
Expert
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Meet the Experts:

Neil

Neil

Technician

914 satisfied customers

20 years experience in the alarm industry.

LOAJ3256

LOAJ3256

Technician

215 satisfied customers

I have 35 years as a CCTV and Security Systems Integrator , and Advanced Field Service Technician.

Carl L

Carl L

Master Technician

66 satisfied customers

20+ Years of Professional Computer / Electronic Repair Experience.

Eric Billings

Eric Billings

President

48 satisfied customers

I have over 35 years of alarm experience, the last 19 years helping folks over the phone and e-mail with their alarm issues. I have been a JA customer since 2011, enrolled as an expert 10/26/15.

Aric

Aric

Technician

25 satisfied customers

15+ years in the field. Owner of AV Installation, OEM and Repair company

Wes

Wes

Consultant

12 satisfied customers

10+ Years CE Repair and Support

Steve G.

Steve G.

Engineer

2,475 satisfied customers

VP of electronic repair company. Audio nut since 1974. Home Theater advisor. Vinyl holdout!

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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