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We have a Vista-20se/Vista-20HWse with two control panels
We have a Vista-20se/Vista-20HWse with two control panels and 7 smoke alarms. It has window and door contacts and one hard wired motion detector. I replaced the batteries in the smoke detectors before… read more
Neil
Neil
Technician
Associate Degree
911 satisfied customers
My parents have an older LYNXR-EN system that has a fault
Hi ***** *****. My name is Shay. My parents have an older LYNXR-EN system that has a fault with their single motion detector. I replaced the batteries and now the tamper resistance sets off the alarm … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
8,703 satisfied customers
Using a Visonic Repeater MCX-610 near a window, I can't get
Using a Visonic Repeater MCX-610 near a window, I can't get the Console to respond better to a keyFob, etc. outside, than without the Repeater. With or without the Repeater a keyFob won't work outside… read more
Neil
Neil
Technician
Associate Degree
911 satisfied customers
I've just replaced the batteries. Do I need to reprogram?
I've just replaced the batteries. Do I need to reprogram? I'd been having problems getting it open, am afraid to close it for fear I won't be able to get it open again. It took many attempts to get th… read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
8,703 satisfied customers
I would like to add a few more motion sensors to my existing
I would like to add a few more motion sensors to my existing alarm system which has real time monitoring. Would like a recommendation of what sensor to get and how to tap it into the existing sensors?… read more
Eric Billings
Eric Billings
President
High School or GED
47 satisfied customers
magnum alert 800 CCI-8DD &CCI-8 troubleshooting intermittent
magnum alert 800 CCI-8DD &CCI-8 troubleshooting intermittent high pitched beep/beep every 60 seconds from one BRK detector How do I stop it?… read more
Roger
Roger
Customer Service
Vocational, Technical or Trade Scho
74 satisfied customers
Hi, I currently have a SimpliSafe wireless home alarm system.
Hi, I currently have a SimpliSafe wireless home alarm system. I would very much like to know what kind of wireless system I can buy that cannot be jammed or if there is a unit I can place in my home t… read more
Roger
Roger
Customer Service
Vocational, Technical or Trade Scho
74 satisfied customers
How do I remove a Bosch solution 880 alarm system from my home.
How do I remove a Bosch solution 880 alarm system from my home. It is currently connected to the phone line & on AC power. It has 2 wireless detectors installed on the walls.… read more
Neil
Neil
Technician
Associate Degree
911 satisfied customers
A bear sets off my motion detector mode and is recorded for
A bear sets off my motion detector mode and is recorded for 30 seconds. The recording stops, but the bear is still there moving around. Why doesn't the bear set off the motion detector again? i would … read more
Neil
Neil
Technician
Associate Degree
911 satisfied customers
I have a Vista 20 home security system. I have a message of
I have a Vista 20 home security system. I have a message of "Fire Trouble 01" showing on the monitor. The 01 zone is the smoke detectors. I never had the alarm to go off, although I did have a smoke d… read more
Neil
Neil
Technician
Associate Degree
911 satisfied customers
I have a class V1 wireless alarm system. The door sensors
I have a class V1 wireless alarm system. The door sensors respond immediately but the room sensors take up to ten minutes to respond. All of the systems batteries have been replaced.… read more
Roger
Roger
Customer Service
Vocational, Technical or Trade Scho
74 satisfied customers
Hi, I also have a NX-6v2system that was working just fine
Hi, I also have a NX-6v2system that was working just fine until today. Now, when I press the exit button it counts down, as usual, but then the stay, bypass, exit, 2 (motion detector) lamps stay lit a… read more
Neil
Neil
Technician
Associate Degree
911 satisfied customers
I replaced the 3 volt batteries in my garage heat detector.
I replaced the 3 volt batteries in my garage heat detector. The minute I removed the batteries, a smoke detector in my house began beeping. I have now replaced all my smoke alarm batteries, yet one sm… read more
LOAJ3256
LOAJ3256
Technician
Vocational, Technical or Trade School
215 satisfied customers
1.I am interested in the RF835 series wireless TriTech detectors
1.I am interested in the RF835 series wireless TriTech detectors for my home. (outdoor) We live on a very large property with three large dogs in the garden. 2.What I would like to do is divide the pr… read more
Glen Moore
Glen Moore
Technician
Bachelor's Degree
327 satisfied customers
We have two Bosch Easy II PTZ cameras and tey are controlled
We have two Bosch Easy II PTZ cameras and tey are controlled by a Bosch 650 series DVR with a Bosch Intuikey Digital keyboard. The keyboard allows the operator to switch between cameras but it cannot … read more
Neil
Neil
Technician
Associate Degree
911 satisfied customers
Hi, we have a DSC system in our house that was here when we
Hi, we have a DSC system in our house that was here when we moved in. The house was built in 2005. We have never "activated" the system and are used to the "beeps" when the doors open and close. Latel… read more
Neil
Neil
Technician
Associate Degree
911 satisfied customers
Hello! My company recently took over service of a Bosch DS7200V2
Hello! My company recently took over service of a Bosch DS7200V2 (UK) alarm panel, which I have been unable to find an installation manual for. I contacted Bosch directly and gave them the model numbe… read more
Neil
Neil
Technician
Associate Degree
911 satisfied customers
We moved into this home about 3 years ago and never used the
We moved into this home about 3 years ago and never used the Bosch D7412GV2 built-in (1995) security system. I added 7 fire detectors to cover the 2 floors and the basement and disconnected the securi… read more
Neil
Neil
Technician
Associate Degree
911 satisfied customers
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Meet the Experts:

To-Shay

To-Shay

Electronic Security Engineering

34 satisfied customers

Long & Extensive experience in the Electronic Security Industry from Design, through to Installation & Ma

Neil

Neil

Technician

911 satisfied customers

20 years experience in the alarm industry.

Glen Moore

Glen Moore

Technician

327 satisfied customers

20 + years of experience in home and business security.

LOAJ3256

LOAJ3256

Technician

215 satisfied customers

I have 35 years as a CCTV and Security Systems Integrator , and Advanced Field Service Technician.

Roger

Roger

Customer Service

74 satisfied customers

10 plus years as an installation tech. Specialize in DSC, Honeywell, Ademco, Caddx, Napco

Carl L

Carl L

Master Technician

66 satisfied customers

Current Electronics Shop Owner and Master Technician in FL.

Eric Billings

Eric Billings

President

47 satisfied customers

I have over 35 years of alarm experience, the last 19 years helping folks over the phone and e-mail with their alarm issues. I have been a JA customer since 2011, enrolled as an expert 10/26/15.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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