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I forgot my passcode to my funlux dvr. On the dvr itsself. I…

Customer Question
I forgot my passcode...

I forgot my passcode to my funlux dvr

Technician's Assistant: Are you trying to access your DVR using a computer, or on the DVR itself?

On the dvr itsself

Technician's Assistant: Did you buy your DVR new or did you receive it secondhand? Do you have an email address on file for your DVR?

I bought it new from ebay

Technician's Assistant: Anything else you want the Security Expert to know before I connect you?

And I don't know if I have an email on file or not no that's it except the number for it is ZMD-DX-SAN8 FUNLUX

Submitted: 4 months ago.Category: Home Security Systems
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Answered in 15 hours by:
3/16/2018
Electronics Technician: Harry, Customer Service replied 4 months ago
Harry
Harry, Customer Service
Category: Home Security Systems
Satisfied Customers: 2,570
Experience: Customer Service
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply. I've just logged in and saw your question waiting and I'm happy to assist you. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Customer reply replied 4 months ago
i do been waiting on somebody to respond
Customer reply replied 4 months ago
I cant really afford that sorry
Customer reply replied 4 months ago
I thought when i bought the membership all that comes with it
Customer reply replied 4 months ago
i am npt going to get a response to my question
Customer reply replied 4 months ago
i already spoke with one expert and he never answered my question cause he wonted to call me and charge me 26 dollars to call and speak with me and i told him i wasnt going to pay that so he quit talking to me..cause i thought when i opened a membership with just answered i thought all of that was included.with membership...but i guess not cause he said it would cost me 26 dollars to talk to him..so he never answered my question could u plz help me...it will be deeply appericated...thank u and hope u have a blessed day...
Electronics Technician: Josh, Technician replied 3 months ago
Josh
Josh, Technician
Category: Home Security Systems
Satisfied Customers: 21,926
Experience: 10+ years
Verified

Hello:

I'm so very sorry it took so long for someone to offer assistance to you. My name is ***** ***** I've just come online and saw your question waiting. Before we start, can you please confirm if you still need assistance with your question? Thank you!

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Customer reply replied 3 months ago
Omg thank u so much...yes i sure do
Customer reply replied 3 months ago
Well i am not paying that i thought all that came with my member ship
Customer reply replied 3 months ago
u arent going to help me unless i let u call and it cost 26 dollars well if that is correct ...that means thos sight is a rip off
Electronics Technician: Josh, Technician replied 3 months ago

OK

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Customer reply replied 3 months ago
But never mind i found the reset button
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20 + years of experience in home and business security.

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I have 35 years as a CCTV and Security Systems Integrator , and Advanced Field Service Technician.

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10 plus years as an installation tech. Specialize in DSC, Honeywell, Ademco, Caddx, Napco

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I have over 35 years of alarm experience, the last 19 years helping folks over the phone and e-mail with their alarm issues. I have been a JA customer since 2011, enrolled as an expert 10/26/15.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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