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I need to over ride my password for a detective. Dvr itself.

Customer Question
I need to over...

I need to over ride my password ***** a detective

Technician's Assistant: Are you trying to access your DVR using a computer, or on the DVR itself?

Dvr itself

Technician's Assistant: Did you buy your DVR new or did you receive it secondhand? Do you have an email address on file for your DVR?

New

Technician's Assistant: Anything else you want the Security Expert to know before I connect you?

My dvr is set up only with the cameras

Submitted: 5 months ago.Category: Home Security Systems
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Answered in 15 hours by:
2/7/2018
Electronics Technician: Harry, Customer Service replied 5 months ago
Harry
Harry, Customer Service
Category: Home Security Systems
Satisfied Customers: 2,616
Experience: Customer Service
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply. I've just logged in and saw your question waiting and I'm happy to assist you. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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To-Shay
To-Shay, Electronic Security Engineering
Category: Home Security Systems
Satisfied Customers: 34
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Experience: Long & Extensive experience in the Electronic Security Industry from Design, through to Installation & Ma

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20 + years of experience in home and business security.

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I have 35 years as a CCTV and Security Systems Integrator , and Advanced Field Service Technician.

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I have over 35 years of alarm experience, the last 19 years helping folks over the phone and e-mail with their alarm issues. I have been a JA customer since 2011, enrolled as an expert 10/26/15.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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