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We purchased a used swann 8 camera system and cannot access…

Customer Question
We purchased a used...

We purchased a used swann 8 camera system and cannot access it bc we do not ave the password

Technician's Assistant: Are you trying to access your DVR using a computer, or on the DVR itself?

We are connected to the unit directly

Technician's Assistant: Did you buy your DVR new or did you receive it secondhand? Do you have an email address on file for your DVR?

Its secondhand no

Technician's Assistant: Anything else you want the Security Expert to know before I connect you?

Its a swann dvr 81575

Submitted: 6 months ago.Category: Home Security Systems
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Answered in 1 day by:
1/5/2018
Electronics Technician: Harry, Customer Service replied 6 months ago
Harry
Harry, Customer Service
Category: Home Security Systems
Satisfied Customers: 2,608
Experience: Customer Service
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know

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To-Shay, Electronic Security Engineering
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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