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I have an old Edemco Vista-40 Security Control Panel
I have an old Edemco Vista-40 Security Control Panel (1993-vintage) that on the User Keypad is currently giving me a code for Zone-5 indicating low battery; and, is giving me 1-beep every 60-seconds. … read more
Neil
Neil
Technician
Associate Degree
911 satisfied customers
I am looking really specific and complex alarm system. I
Hello, I am looking for a really specific and complex alarm system. I currently have a GE Simon XT system, but I just bought a 6,000 ft home and I need a much bigger/better system. What system would a… read more
Eric Billings
Eric Billings
President
High School or GED
47 satisfied customers
Hi Neil. I have a GE NetworX NX-4 security system. In recent
Hi Neil. I have a GE NetworX NX-4 security system. In recent weeks, our alarm has been going off in both On and Partial modes without any obvious cause. I suspected that the batteries in our two wirel… read more
Neil
Neil
Technician
Associate Degree
911 satisfied customers
Hi. Are you familiar with the Simon II alarm system? If so,
Hi. Are you familiar with the Simon II alarm system? If so, my question is that when I set the alarm for no entry delay, and the front door is opened, it still counts down the entry delay time. Any id… read more
Neil
Neil
Technician
Associate Degree
911 satisfied customers
I received a message of low battery on my Honeywell K4392V
I received a message of 'low battery' on my Honeywell K4392V2 - model M6983 alarm system. I've successfully changed the battery, however now the system appears to be 'stuck' showing the location where… read more
Neil
Neil
Technician
Associate Degree
911 satisfied customers
I have a Honeywell Vista10 p- Comm Failue error code
I have a Honeywell Vista 10P non monitored - no dialer - had ac loss - now have comm failure on keypad - how do I clear error message - tried master code -arm and unarm (off) Error code still displays… read more
Neil
Neil
Technician
Associate Degree
911 satisfied customers
My question surrounds a home security system that I have on
My question surrounds a home security system that I have on doors and half my windows. The other windows are braced securely. Someone has still been getting in my house and taking things. I suspect a … read more
Neil
Neil
Technician
Associate Degree
911 satisfied customers
I have an Ademco alarm system(either VIA-30PSE or VISTA-10SE)
I have an Ademco alarm system(either VIA-30PSE or VISTA-10SE) that is not monitored, but in the past week has been randomly beeping. It can be either unit; perhaps both at the same time but I have not… read more
Expert
Expert
Hi. We have a Visonic Powermax complete system. Occasionally
Hi. We have a Visonic Powermax complete system. Occasionally it seems the sensor in our hallway is being triggered by post dropping through letterbox. I want to move it so its facing away from front d… read more
Neil
Neil
Technician
Associate Degree
911 satisfied customers
We moved into a house years ago with a DSC system(not monitored)
We moved into a house years ago with a DSC system(not monitored) Model # XXXXX XXXXX 500. It has started beeping occasionally with a low battery alert. We cannot find the box where the battery is. Can… read more
bt958security
bt958security
technician
3 satisfied customers
I had not set my alrm in a while but did so last night. This
I had not set my alrm in a while but did so last night. This morning I forgot that it was armed and opened the door. I quickly closed door and entered code followed by cancel but it did not work. The … read more
topher0711
topher0711
Senior Technical Supervisor
Associate Degree
19 satisfied customers
I have a Intellisense System 238 (2003) alarm and it will not
I have a Intellisense System 238 (2003) alarm and it will not stop beeping every 30 sec. or so. The yellow "Service" light has been blinking since a faulty smoke detector was changed a couple of month… read more
Neil
Neil
Technician
Associate Degree
911 satisfied customers
I have Simon xt v2 security system using the control panel
I have Simon xt v2 security system using the control panel the windows and motion detectors look like they are activating but after the beeping stops only the doors and windows are activated. with the… read more
Neil
Neil
Technician
Associate Degree
911 satisfied customers
I have an old Ademco Vista system that had a sliding glass
I have an old Ademco Vista system that had a sliding glass door with magnets and a wireless transmitter. I just replaced the slider with french doors and purchased a generic door magnet with wires for… read more
Glen Moore
Glen Moore
Technician
Bachelor's Degree
327 satisfied customers
I have a PCS 1832 Power Cn nontroller with a PK 5508 touch
I have a PCS 1832 Power Cn nontroller with a PK 5508 touch pad. Yesterday the screen showed that zone #5 (bedroom French door) was open. It was not. Called the alarm company and they said could be a b… read more
Neil
Neil
Technician
Associate Degree
911 satisfied customers
I had the front door changed. When the door was removed, my
I had the front door changed. When the door was removed, my Lynx plus wireless security system beeped rapidly. I replaced the contacts, but the system will not arm. It shows a communications fault. Wh… read more
Glen Moore
Glen Moore
Technician
Bachelor's Degree
327 satisfied customers
why every 3 weeks or so I get disarmed problem! while
why every 3 weeks or so I get "disarmed"problem!? while I armed and left home , I come back to see it is "disarmed"!? There is no low battery problem. Please advise.… read more
Neil
Neil
Technician
Associate Degree
911 satisfied customers
My wife and I have an ADEMCO - VISTA-15 Security System which
My wife and I have an ADEMCO - VISTA-15 Security System which has always worked well but the last two nights the front door alarm has been going off in the middle of the night at different times for n… read more
Neil
Neil
Technician
Associate Degree
911 satisfied customers
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Meet the Experts:

To-Shay

To-Shay

Electronic Security Engineering

34 satisfied customers

Long & Extensive experience in the Electronic Security Industry from Design, through to Installation & Ma

Neil

Neil

Technician

911 satisfied customers

20 years experience in the alarm industry.

Glen Moore

Glen Moore

Technician

327 satisfied customers

20 + years of experience in home and business security.

LOAJ3256

LOAJ3256

Technician

215 satisfied customers

I have 35 years as a CCTV and Security Systems Integrator , and Advanced Field Service Technician.

Roger

Roger

Customer Service

74 satisfied customers

10 plus years as an installation tech. Specialize in DSC, Honeywell, Ademco, Caddx, Napco

Carl L

Carl L

Master Technician

66 satisfied customers

Current Electronics Shop Owner and Master Technician in FL.

Eric Billings

Eric Billings

President

47 satisfied customers

I have over 35 years of alarm experience, the last 19 years helping folks over the phone and e-mail with their alarm issues. I have been a JA customer since 2011, enrolled as an expert 10/26/15.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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