Home Security Systems

Home security system repair questions? Ask a technician.

Ask an Expert,
Get an Answer ASAP!

My lorex playback view looks weird like it is zoomed in and…

Customer Question
My lorex playback view looks...
My lorex playback view looks weird like it is zoomed in and stretched, what can I do?
Submitted: 6 months ago.Category: Home Security Systems
Show More
Show Less
Ask Your Own Home Security Systems Question
Customer reply replied 6 months ago
The live view is perfect
Customer reply replied 6 months ago
The live view is perfect it is the playback view that it is distorted.
Customer reply replied 6 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call.
Customer reply replied 6 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Answered in 4 hours by:
12/29/2017
Electronics Technician: Russell H., Service Tech replied 6 months ago
Russell H.
Russell H., Service Tech
Category: Home Security Systems
Satisfied Customers: 12,788
Experience: 8+ years of professional experience
Verified

Hi, thank you for contacting JustAnswer.com. My name is***** will do my best to provide the right answer to your question.

First, try clicking once on the playback - click-and-drag zooms the playback, clicking again de-zooms it.

Then, check the Aspect Ratio settings - they may be different for playback, and make for the stretched look.

Note: are you viewing Lorex playback on a computer, or on a dedicated monitor? if on a computer, the above-mentioned especially applies, but also, whether or not on a computer, look for a Non-Stretched setting, too, and enable or choose it, as well as perhaps 'Standard', as opposed to 'Stretched'.

Ask Your Own Home Security Systems Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an electronics technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Russell H. Your Own Question
Russell H.
Russell H.
Russell H., Service Tech
Category: Home Security Systems
Satisfied Customers: 12,788
12,788 Satisfied Customers
Experience: 8+ years of professional experience

Russell H. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

To-Shay

To-Shay

Electronic Security Engineering

34 satisfied customers

Long & Extensive experience in the Electronic Security Industry from Design, through to Installation & Ma

Neil

Neil

Technician

911 satisfied customers

20 years experience in the alarm industry.

Glen Moore

Glen Moore

Technician

327 satisfied customers

20 + years of experience in home and business security.

LOAJ3256

LOAJ3256

Technician

215 satisfied customers

I have 35 years as a CCTV and Security Systems Integrator , and Advanced Field Service Technician.

Roger

Roger

Customer Service

74 satisfied customers

10 plus years as an installation tech. Specialize in DSC, Honeywell, Ademco, Caddx, Napco

Carl L

Carl L

Master Technician

66 satisfied customers

Current Electronics Shop Owner and Master Technician in FL.

Eric Billings

Eric Billings

President

46 satisfied customers

I have over 35 years of alarm experience, the last 19 years helping folks over the phone and e-mail with their alarm issues. I have been a JA customer since 2011, enrolled as an expert 10/26/15.

< Previous | Next >

Related Home Security Systems Questions
My DVR is beeping and the power light is flashing with the
My DVR is beeping and the power light is flashing with the beep. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,464 satisfied customers
My camera will not keep the right time. Swann. I have to
my camera will not keep the right time JA: Who makes your camera? Customer: swann JA: What have you tried so far with your camera? Customer: i have to keep setting the time JA: Anything else you want … read more
Harry
Harry
3 satisfied customers
L need an operating manual for an Lorex 1080P 8 camera
l need an operating manual for an Lorex 1080P 8 camera system purchased 20 months ago. … read more
Louie
Louie
Senior Technician
Associate Degree
1,447 satisfied customers
Need a dvr for my night owl. Ahd-7b82rs 720p-dvr night owl.
nothing the dvr is no good and the brand is night owl … read more
Harry
Harry
3 satisfied customers
Had ashort power outage now at night allgoes black. Lorex.
had ashort power outage now at night allgoes black … read more
Harry
Harry
3 satisfied customers
I have a Lorex LHV 1000 series and the box keeps beeping
I have a Lorex LHV 1000 series and the box keeps beeping ever 5 seconds why is this happening … read more
Russell H.
Russell H.
Service Tech
Vocational, Technical or Trade Scho
12,788 satisfied customers
It has stopped working. Lorex. Turning on and off there is
turning on and off there is nothing that indicates the main box has power. The monitor works, I tried switching plugs and there is power to both receptacles … read more
Harry
Harry
3 satisfied customers
I have model number L23WD800 and want want to see the
I have model number L23WD800 and want want to see the recording from late last night … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,464 satisfied customers
We areto OLD to install our Camers can we hire someone to
We areto OLD to install our Camers can we hire someone to install these camers? … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,464 satisfied customers
I own a wired home digital security system, Partner Icon
I own a wired home digital security system, Partner Icon 1832 with PKP400 or ICON Keypad. If possible I would like to get help to program the system.… read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,130 satisfied customers
I can't see remote viewing on my cell phone device, 6 month
I can't see remote viewing on my cell phone device … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,130 satisfied customers
I am looking to reprogram and tech support for my wireless
I am looking to reprogram and tech support for my wireless RECIVER IS A 5881ENH- and Safewatch 3000EN… read more
Michael Hannigan
Michael Hannigan
Bachelor\u0027s Program
239 satisfied customers
How can I delete a clipping, I want to delete from today, I
How can I delete a clipping JA: How long has this been going on? Customer: I want to delete from today JA: What troubleshooting have you tried? Customer: I don't know how to delete at all JA: The secu… read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,130 satisfied customers
My name is ***** ***** i have not viewed my playback on my
hi , my name is ***** ***** i have not viewed my playback on my security system n about 6 months, well i forgot my user name and password. now i need to look back to some footage from last night and i… read more
Rusty
Rusty
Audio Video Technician
Associate Degree
2,070 satisfied customers
I have a L23WD800 that locks up about 3/4 of the way of the
I have a L23WD800 that locks up about 3/4 of the way of the boot process. Can you tell me what could possible be the problem?… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,666 satisfied customers
We lost power and since it came back on the alarm keeps
hi - we lost power and since it came back on the alarm keeps beeping about every 5 minutes or so. what can we do to get it to stop… read more
Michael
Michael
Appliance Repair Technician
Bachelor's Degree
400 satisfied customers
I am looking at buying the GE Simon XTi wireless self
Hello, I am looking at buying the GE Simon XTi wireless self installl wireless alarm system in a home we own 4 hours away. Can I self monitor from Houston via internet? I have an Apple iPad and iPhone… read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,130 satisfied customers
Im try to replace the 4 pin din plug coz the old one was
hi im try to replace the 4 pin din plug coz the old one was stuffed how do i find out where the wires go it a signet cctv has 4 cameras im stuck on this one any help would be good thanks… read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,130 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x