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I forgot my password. On the Dvr itself. I brought it new…

Customer Question
I forgot my password ...

I forgot my password

Technician's Assistant: Are you trying to access your DVR using a computer, or on the DVR itself?

On the Dvr itself

Technician's Assistant: Did you buy your DVR new or did you receive it secondhand? Do you have an email address on file for your DVR?

I brought it new from Sam Club

Technician's Assistant: Anything else you want the Security Expert to know before I connect you?

I never registered it

Submitted: 6 months ago.Category: Home Security Systems
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Customer reply replied 6 months ago
login name
Customer reply replied 6 months ago
What do I do
Customer reply replied 6 months ago
Can you help me
Answered in 9 hours by:
12/23/2017
Electronics Technician: Harry, Customer Service replied 6 months ago
Harry
Harry, Customer Service
Category: Home Security Systems
Satisfied Customers: 2,600
Experience: Customer Service
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays coming upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

Ask Your Own Home Security Systems Question
Customer reply replied 6 months ago
Forgot login name and password ***** my qsee video and dvr recording can you help me
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To-Shay
To-Shay, Electronic Security Engineering
Category: Home Security Systems
Satisfied Customers: 34
34 Satisfied Customers
Experience: Long & Extensive experience in the Electronic Security Industry from Design, through to Installation & Ma

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To-Shay

To-Shay

Electronic Security Engineering

34 satisfied customers

Long & Extensive experience in the Electronic Security Industry from Design, through to Installation & Ma

Neil

Neil

Technician

911 satisfied customers

20 years experience in the alarm industry.

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Glen Moore

Technician

327 satisfied customers

20 + years of experience in home and business security.

LOAJ3256

LOAJ3256

Technician

215 satisfied customers

I have 35 years as a CCTV and Security Systems Integrator , and Advanced Field Service Technician.

Roger

Roger

Customer Service

74 satisfied customers

10 plus years as an installation tech. Specialize in DSC, Honeywell, Ademco, Caddx, Napco

Carl L

Carl L

Master Technician

66 satisfied customers

Current Electronics Shop Owner and Master Technician in FL.

Eric Billings

Eric Billings

President

46 satisfied customers

I have over 35 years of alarm experience, the last 19 years helping folks over the phone and e-mail with their alarm issues. I have been a JA customer since 2011, enrolled as an expert 10/26/15.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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