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I need help setting up an analog Prodigy DVR sec cam sys to…

Customer Question
Hello I need help...

Hello I need help setting up an analog Prodigy DVR sec cam sys to the EagleEyes Video Viewer software on an iPhone

Technician's Assistant: What Operating System (OS) are you running on your iPhone?

11.2.1

Technician's Assistant: How long has this been going on with your iPhone? What have you tried so far?

No problem with the phone. I had to replace the DVR. It is a matter of connecting the DVR to the Sagemcom modem

Submitted: 7 months ago.Category: Home Security Systems
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Answered in 2 days by:
12/18/2017
Electronics Technician: Harry, Customer Service replied 7 months ago
Harry
Harry, Customer Service
Category: Home Security Systems
Satisfied Customers: 2,593
Experience: Customer Service
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays coming upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Customer reply replied 7 months ago
I was out of town and can discuss further tomorrow. This is a matter of installing the DVR and Video Viewer network information so the modem sees the camera for viewing in LAN and also the port forwarding so I can see the camera's remotely.
Electronics Technician: Harry, Customer Service replied 6 months ago

OK

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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