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I have a DSC 1864 and I get an intermittent keybus fault for
Hi I have a DSC 1864 and I get an intermittent keybus fault for several years now. First I get a loss of clock error, then the alarm goes into keybus fault state, then it corrects itself and the norma… read more
Harry
Harry
2,473 satisfied customers
Neil > when I set my alarm I have 30 s to exit the house >
Hi Neil > when I set my alarm I have 30 s to exit the house > If I pass now by a Pir sensor in the hall within that 30 s, the alarm goes off (full sound)This was not the case when it was install… read more
Neil
Neil
Technician
Associate Degree
913 satisfied customers
I replaced the battery in an MCT-302n detector and now have
I replaced the battery in an MCT-302n detector and now have a permanent tamper alarm and cannot arm the system. The system doesn't now accept my user/installer code. What can I do? … read more
Pete
Pete
Electronic Engineer
Bachelor's Degree
21,624 satisfied customers
My husband says we 'T have internet. Yet I've seen m playing
My husband says we DON'T have internet. Yet I've seen him playing on sons Xbox and using Ethernet cords all over our home. I knew something in garage was what some Ethernet cables were connected to. T… read more
Pete
Pete
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Bachelor's Degree
21,624 satisfied customers
The installer had the sliding door/ shatter proof alarm wires
The installer had the sliding door/ shatter proof alarm wires too loose above the door and they caught while trying to open the door. I loosened them by opening the switch and now the pad registers th… read more
Pete
Pete
Electronic Engineer
Bachelor's Degree
21,624 satisfied customers
I had a Keybus Fault on my dsc. I disconnected the battery
I had a Keybus Fault on my DSC Classic PC1555 home alarm system. I disconnected the battery and the audible alarm didn't stop… read more
Carl L
Carl L
Master Technician
Vocational, Technical or Trade Scho
66 satisfied customers
Hi can you please advise how I change my code to access my
Hi can you please advise how I change my code to access my Ademco Vista - 48 security system, I have a Honeywell 6280 touch pad key pad. Thanks… read more
Pete
Pete
Electronic Engineer
Bachelor's Degree
21,624 satisfied customers
Hello Glen, My alarm was accidently set off when a door was
Hello Glen, My alarm was accidently set off when a door was opened without deactivating the system. I now have a System light and a cancel light illuminated. My manual doesn't say anything about the S… read more
bt958security
bt958security
technician
26 satisfied customers
I recently moved into a new house that has a Scantronic 9427
I recently moved into a new house that has a Scantronic 9427 alarm - it doesn't seem to be functional but there is a constant faint sound of a house alarm coming from the speaker in the hallway. None … read more
TV Tech1
TV Tech1
Associate Degree
5,233 satisfied customers
I have a Honeywell Alarm System, is there a way I can make
I have a Honeywell Alarm System, is there a way I can make this alarm system call my phone if it goes off? I have gotten a lot of false alarms and the Sheriff Department sent me a letter stating they … read more
Neil
Neil
Technician
Associate Degree
913 satisfied customers
I can not get the remote access to work, it says my server
I can not get the remote access to work, it says my server is offline. I have a static ip, the guy who installed it doesn't know what's wrong :-( I have downloaded the qsee on my phone as well. My MAC… read more
bt958security
bt958security
technician
26 satisfied customers
I have a home security service that is monitoried by a landline
I have a home security service that is monitoried by a landline telephone number. We are changing our phone service from our home to a business account through AT and T. Our home phone line is now dis… read more
LOAJ3256
LOAJ3256
Technician
Vocational, Technical or Trade School
215 satisfied customers
I have a honeywell lynx 5000 touch and I need to reprogram
I have a honeywell lynx 5000 touch and I need to reprogram the installer code, the person who installed it changed it from the default and now I am stuck, honeywell will not give out the info. nor the… read more
Glen Moore
Glen Moore
Technician
Bachelor's Degree
327 satisfied customers
I had a Visonic PowerMax Complete installed last week, with
I had a Visonic PowerMax Complete installed last week, with two sensors downstairs and use of three key fobs. We have two cats who do jump up in the kitchen where one of the sensors is placed. Since i… read more
Neil
Neil
Technician
Associate Degree
913 satisfied customers
Hi, I have had an additional smoke detector wired into my
Hi, I have had an additional smoke detector wired into my house and I am now getting a Fault 34 Fire trouble 32 then 33 then 35 reading from my Ademco Vista 20P keypad. Do you know if these items are … read more
Glen Moore
Glen Moore
Technician
Bachelor's Degree
327 satisfied customers
I inadvertently set my Ademco home alarm model 1332 to "stay"
I inadvertently set my Ademco home alarm model 1332 to "stay" mode while trying to remove a "fault" notification, and I want to remove the "stay" command. However, because I don't have the master code… read more
Glen Moore
Glen Moore
Technician
Bachelor's Degree
327 satisfied customers
We have had trouble with home security. I invested in motion
We have had trouble with home security. I invested in motion detectors, however I think that the robbers are getting past them. I am investing in cameras, but most cameras run on electricity, which th… read more
Neil
Neil
Technician
Associate Degree
913 satisfied customers
I had a monitored intrusion and fire alarm system installed
I had a monitored intrusion and fire alarm system installed when I built this house four years ago. The panel is a GE Concord SuperBus 2000. The original smoke detectors were First Alert. A year ago, … read more
Neil
Neil
Technician
Associate Degree
913 satisfied customers
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Meet the Experts:

To-Shay

To-Shay

Electronic Security Engineering

34 satisfied customers

Long & Extensive experience in the Electronic Security Industry from Design, through to Installation & Ma

Neil

Neil

Technician

913 satisfied customers

20 years experience in the alarm industry.

Glen Moore

Glen Moore

Technician

327 satisfied customers

20 + years of experience in home and business security.

LOAJ3256

LOAJ3256

Technician

215 satisfied customers

I have 35 years as a CCTV and Security Systems Integrator , and Advanced Field Service Technician.

Roger

Roger

Customer Service

74 satisfied customers

10 plus years as an installation tech. Specialize in DSC, Honeywell, Ademco, Caddx, Napco

Carl L

Carl L

Master Technician

66 satisfied customers

Current Electronics Shop Owner and Master Technician in FL.

Eric Billings

Eric Billings

President

47 satisfied customers

I have over 35 years of alarm experience, the last 19 years helping folks over the phone and e-mail with their alarm issues. I have been a JA customer since 2011, enrolled as an expert 10/26/15.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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