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Im was wondering how i would go about setting my alarm panel…

Customer Question
Hi my name Don...

Hi my name Don and im was wondering how i would go about setting my alarm panel back to default as we purchased the house with the panel already installed soits been 2 years since its been turned on and as soon as i do it goes in Alarm

Technician's Assistant: Who makes your safe or home security system?

It says APX on it but its a2GiG

Technician's Assistant: What have you tried so far with your home security system?

Well first i reset installer code back factory default

Technician's Assistant: Anything else you want the Security Expert to know before I connect you?

Yes after i did that i performed the console factory default but not the zones

Submitted: 2 months ago.Category: Home Security Systems
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Customer reply replied 2 months ago
i thought i was going to be talking with a vivinti tec but is this not the case?
Customer reply replied 2 months ago
where did my help go
Answered in 7 hours by:
12/12/2017
Electronics Technician: Harry, Customer Service replied 2 months ago
Harry
Harry, Customer Service
Category: Home Security Systems
Satisfied Customers: 1,017
Experience: Customer Service
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays coming upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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To-Shay
To-Shay
To-Shay, Electronic Security Engineering
Category: Home Security Systems
Satisfied Customers: 34
34 Satisfied Customers
Experience: Long & Extensive experience in the Electronic Security Industry from Design, through to Installation & Ma

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To-Shay

To-Shay

Electronic Security Engineering

34 satisfied customers

Long & Extensive experience in the Electronic Security Industry from Design, through to Installation & Ma

Neil

Neil

Technician

902 satisfied customers

20 years experience in the alarm industry.

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Glen Moore

Technician

327 satisfied customers

20 + years of experience in home and business security.

LOAJ3256

LOAJ3256

Technician

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I have 35 years as a CCTV and Security Systems Integrator , and Advanced Field Service Technician.

Roger

Roger

Customer Service

73 satisfied customers

10 plus years as an installation tech. Specialize in DSC, Honeywell, Ademco, Caddx, Napco

Carl L

Carl L

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Current Electronics Shop Owner and Master Technician in FL.

Eric Billings

Eric Billings

President

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I have over 35 years of alarm experience, the last 19 years helping folks over the phone and e-mail with their alarm issues. I have been a JA customer since 2011, enrolled as an expert 10/26/15.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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