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The power was off i pulled the cord to get out of the garage
the power was off i pulled the cord to get out of the garage now the garage door wont go up … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I have a GE NetworX Series NX-148E LCD Keypad controlling
Hi there... I have a GE NetworX Series NX-148E LCD Keypad controlling the system's intrusion zones and smoke detectors. Ten days ago, the keypad notified me that a smoke detector battery had become lo… read more
Harry
Harry
2,221 satisfied customers
My Visonic MCT 426 needs to have the battery replace---it
My Visonic MCT 426 needs to have the battery replace---it has been chirping for hours!!!! I can't separate the battery unit from the part that allows for attachment to the wall; therefore, I can't get… read more
Jason Jones
Jason Jones
AAS Information Technology
6,338 satisfied customers
I have a Visonic Powermax Pro that I inherited from the
Hi, I have a Visonic Powermax Pro that I inherited from the previous homeowner. I can't figure out how to do anything with it and have a "trouble" alert. … read more
Pete
Pete
Engineer
Bachelor's Degree
1,138 satisfied customers
I have an old Edemco Vista-40 Security Control Panel
I have an old Edemco Vista-40 Security Control Panel (1993-vintage) that on the User Keypad is currently giving me a code for Zone-5 indicating low battery; and, is giving me 1-beep every 60-seconds. … read more
Neil
Neil
Technician
Associate Degree
911 satisfied customers
I replaced the battery in an MCT-302n detector and now have
I replaced the battery in an MCT-302n detector and now have a permanent tamper alarm and cannot arm the system. The system doesn't now accept my user/installer code. What can I do? … read more
Pete
Pete
Engineer
Bachelor's Degree
1,138 satisfied customers
I have a Chamberlain Professional 1/2 H.P. Garage Door
I have a Chamberlain Professional 1/2 H.P. Garage Door Opener, that I can't seem to register nor add the mobile phone app to use becuase it is asking for the 10 digit number. I only have 9 digit numbe… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
How much is a home automation system such as Homeseer cost
How much is a home automation system such as Homeseer cost to install professionally? I would like security, fire protection, video monitioring that link to smart phones, light control, garage door co… read more
Neil
Neil
Technician
Associate Degree
911 satisfied customers
How do I turn off/completely disable my ADT Safewatch Pro 3000
How do I turn off/completely disable my ADT Safewatch Pro 3000 security system? I bought my home last August and wasn't given a code for the system. The thing is chirping every 30 seconds and is drivi… read more
Glen Moore
Glen Moore
Technician
Bachelor's Degree
327 satisfied customers
I am following your posts. I was able to change code by your
I am following your posts. I was able to change code by your suggestion and now i type in code and hit chime. It appears on screen and beeps when i open door however system says not ready when i try t… read more
Glen Moore
Glen Moore
Technician
Bachelor's Degree
327 satisfied customers
How do I install a DSC wireless smoke alarm onto my DSC PC1616
How do I install a DSC wireless smoke alarm onto my DSC PC1616 alarm with a RFK5501 keypad? Also, do I need to have my system placed on test mode first? Thanks.… read more
Roger
Roger
Customer Service
Vocational, Technical or Trade Scho
74 satisfied customers
I replaced the 3 volt batteries in my garage heat detector.
I replaced the 3 volt batteries in my garage heat detector. The minute I removed the batteries, a smoke detector in my house began beeping. I have now replaced all my smoke alarm batteries, yet one sm… read more
LOAJ3256
LOAJ3256
Technician
Vocational, Technical or Trade School
215 satisfied customers
I have a DSC 8 zone security system. I have a back yard shed
I have a DSC 8 zone security system. I have a back yard shed that eats batteries...the guy told me my equipment he installed he purchased from a guy that kept the equipment in his hot attic..told me i… read more
Neil
Neil
Technician
Associate Degree
911 satisfied customers
Hi, The glass breakage goes off with loud sounds as closing
Hi, The glass breakage goes off with loud sounds as closing the garage door when the system is not even set. How do i turn down the sensetivity for the glass breakage? Thank you. Bruce… read more
Neil
Neil
Technician
Associate Degree
911 satisfied customers
I would like to purchase and install myself a home security
I would like to purchase and install myself a home security system for a simple 2 bedroom house that we are remodeling ourself, and will rent out in the near future.. I can get to locations,so a wired… read more
Neil
Neil
Technician
Associate Degree
911 satisfied customers
I had a monitored intrusion and fire alarm system installed
I had a monitored intrusion and fire alarm system installed when I built this house four years ago. The panel is a GE Concord SuperBus 2000. The original smoke detectors were First Alert. A year ago, … read more
Neil
Neil
Technician
Associate Degree
911 satisfied customers
Hi, we have a DSC system in our house that was here when we
Hi, we have a DSC system in our house that was here when we moved in. The house was built in 2005. We have never "activated" the system and are used to the "beeps" when the doors open and close. Latel… read more
Neil
Neil
Technician
Associate Degree
911 satisfied customers
I have an unmonitored Simon2 Security system in my home that
I have an unmonitored Simon2 Security system in my home that I've owned for 7 yrs...I have basically used the keychain remote to open my garage door. I had to have the security system reset the other … read more
Neil
Neil
Technician
Associate Degree
911 satisfied customers
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Meet the Experts:

To-Shay

To-Shay

Electronic Security Engineering

34 satisfied customers

Long & Extensive experience in the Electronic Security Industry from Design, through to Installation & Ma

Neil

Neil

Technician

911 satisfied customers

20 years experience in the alarm industry.

Glen Moore

Glen Moore

Technician

327 satisfied customers

20 + years of experience in home and business security.

LOAJ3256

LOAJ3256

Technician

215 satisfied customers

I have 35 years as a CCTV and Security Systems Integrator , and Advanced Field Service Technician.

Roger

Roger

Customer Service

74 satisfied customers

10 plus years as an installation tech. Specialize in DSC, Honeywell, Ademco, Caddx, Napco

Carl L

Carl L

Master Technician

66 satisfied customers

Current Electronics Shop Owner and Master Technician in FL.

Eric Billings

Eric Billings

President

47 satisfied customers

I have over 35 years of alarm experience, the last 19 years helping folks over the phone and e-mail with their alarm issues. I have been a JA customer since 2011, enrolled as an expert 10/26/15.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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