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Soke alarm went off last night because I negkected to open…

Customer Question
Soke alarm went off...

Soke alarm went off last night because I negkected to open th fireplace draft. We have no instruction manual and have not used it in 13 years we have lived here, The ready light is green. Memory is red. Trouble is yellow. Need to know what is going on.

Technician's Assistant: Who makes your safe or home security system?

The box says DSC

Technician's Assistant: What have you tried so far with your home security system?

It went off after so long a time when fireplace draft was opened but the three lights I mentioned are still on.

Technician's Assistant: Anything else you want the Security Expert to know before I connect you?

Some lights on the panel have been on for a long time.

Submitted: 7 months ago.Category: Home Security Systems
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Answered in 12 days by:
12/9/2017
Electronics Technician: Harry, Customer Service replied 7 months ago
Harry
Harry, Customer Service
Category: Home Security Systems
Satisfied Customers: 2,613
Experience: Customer Service
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays coming upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Customer reply replied 7 months ago
Nothing has changes except the smoke alarm is quiet but the lights are still on control box
Customer reply replied 7 months ago
Paid $5 and thought that was it . Surprised you want more to talk.'
Richard Benson
Electronics Technician: Harry, Customer Service replied 7 months ago

Our service is not $5

Call customer service at 1-***-***-**** to discuss how the payment works

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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