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The key panel is not getting power. Ido not know the answer

Customer Question
The key panel is not...
The key panel is not getting power
JA: What's the make/model of your device? How old is it?
Customer: Ido not know the answer to that its about 5yrs old as this is my mothers house my daughter and i are house sitting for my brother who lives here.
JA: How long has this been going on? What troubleshooting have you tried?
Customer: Just this evening nothing really
JA: Anything else you want the Security Expert to know before I connect you?
Customer: No i guess not
Submitted: 1 month ago.Category: Home Security Systems
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Answered in 5 hours by:
11/8/2017
Electronics Technician: Pete, Electronic Engineer replied 1 month ago
Pete
Pete, Electronic Engineer
Category: Home Security Systems
Satisfied Customers: 18,592
Experience: Over 16 years of experience installing and repairing electronics.
Verified

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

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Electronics Technician: Pete, Electronic Engineer replied 1 month ago

Please confirm the make and model number of the device when you are able to do so....

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Customer reply replied 1 month ago
Where can i find the make model and year
Electronics Technician: Pete, Electronic Engineer replied 1 month ago

It is normally written somewhere on the panel, depending on what type of panel it is.

Could you attach a photo of the panel?

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Electronics Technician: Pete, Electronic Engineer replied 1 month ago

I haven't heard back from you yet - please reply and attach a photo of the panel if you still need assistance with this.

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Pete
Pete
Pete, Electronic Engineer
Category: Home Security Systems
Satisfied Customers: 18,592
18,592 Satisfied Customers
Experience: Over 16 years of experience installing and repairing electronics.

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