How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Richard Your Own Question
Richard, Customer Service
Category: Home Security Systems
Satisfied Customers: 38523
Experience:  Over 20 years fixing Electronically devices
Type Your Home Security Systems Question Here...
Richard is online now
A new question is answered every 9 seconds

I have QT426 and I can not get in to cameras using the admin

Customer Question

I have QT426 and I can not get in to cameras using the admin and 123456 password ***** question is how do I reset back to factory settings?
JA: What's the exact make and model of the camera? And can you guesstimate how old it is?
Customer: im not sure on the camera but its about 10 years old
JA: How long has this been going on? What troubleshooting have you tried?
Customer: about a week
JA: Anything else you want the Security Expert to know before I connect you?
Customer: I lost power for about an hour last week then when I got it back I cant get back in or blow up the camera picture
Submitted: 1 month ago.
Category: Home Security Systems
Expert:  Richard replied 1 month ago.

Hi there and welcome

Can you try to use a blank password ***** tell me if it accepts that please?

Let me know