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I have been trying to complete installation of my iPM Apex
I have been trying to complete installation of my iPM Apex doorbell. I have gotten to the scan QR code which the camera never scans successfully. … read more
Harry
Harry
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When I put in my password and the light flashes, my key will
when I put in my password ***** the green light flashes, my key will not turn to open the safe … read more
Russell H.
Russell H.
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Vocational, Technical or Trade Scho
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Powers went out and I need to set date what is the default
powers went out and I need to set date what is the default master access code for a DSC PC5010 … read more
Neil
Neil
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Have the key in it ,with new batteries, still using factory
Have the key in it ,with new batteries, still using factory code, just beeps,won't open.help … read more
Pete
Pete
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Bachelor's Degree
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I own a home (rental) that has an Ademco security system. I
Hello, I own a home (rental) that has an Ademco security system. I have the manual, but I do not have a master code. Is there a way to reset the system and program a new code? … read more
James I
James I
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Cannot use my former ID and password and can't figure out
cannot use my former ID and password ***** can't figure out how to get back to beginning screen where I can factory reset … read more
Richard
Richard
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How do I change the code on a Vista 20SE?? Probably
Just bought this home & want to change the set and turn off code … read more
Russell H.
Russell H.
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Vocational, Technical or Trade Scho
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I have a protector model 1072 I put my code in and a and red
I have a protector model 1072 I put my code in and a green and red light comes up … read more
Eric Billings
Eric Billings
President
High School or GED
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I am following your posts. I was able to change code by your
I am following your posts. I was able to change code by your suggestion and now i type in code and hit chime. It appears on screen and beeps when i open door however system says not ready when i try t… read more
Glen Moore
Glen Moore
Technician
Bachelor's Degree
327 satisfied customers
Hi.I have a Siemens Codelock K44 Duo, the 0 is not working
Hi. I have a Siemens Codelock K44 Duo, the 0 is not working and only the 0. Electrician says it needs a whole new unit.......I was looking for troubleshooting but its not in the manual. Any suggestion… read more
Neil
Neil
Technician
Associate Degree
911 satisfied customers
WE HAVE ADEMCO SYSTEM 330 AND NEED TO REPLACE OUTDOOR 5 PUSH
WE HAVE ADEMCO SYSTEM 330 AND NEED TO REPLACE OUTDOOR 5 PUSH BUTTON REMOTE. WHERE CAN WE FIND? OR CAN WE REPROGRAM WITH NEW CODE? WHAT IS MOST PRACTICAL AND ECONOMICAL METHOD TO UPDATE SYSTEM IF NECES… read more
Neil
Neil
Technician
Associate Degree
911 satisfied customers
I purchased and installed the 6148 and now a check 09 code
I purchased and installed the 6148 and now a check 09 code shows (tamper). How do I clear that so it will operate correctly? I entered my security code then pressed key 1 but that did not clear it. Th… read more
Glen Moore
Glen Moore
Technician
Bachelor's Degree
327 satisfied customers
Hello, I wish to change Master (User 01) Security Code from
Hello, I wish to change Master (User 01) Security Code from its current code to a new one. I have Vista Series 4140XMP system installed 18 years ago. I do have the Installer's (User 00) code given to … read more
Glen Moore
Glen Moore
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Bachelor's Degree
327 satisfied customers
I just purchased a bank owned home with a Honeywell alarm system
I just purchased a bank owned home with a Honeywell alarm system hardwired in place. It is an Ademco Vista 20P and the keypads are 6983M. I don't want an alarm service at this time but I would like to… read more
Glen Moore
Glen Moore
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How can I access the setup menu of my HKC Secure Watch Alarm
How can I access the setup menu of my HKC Secure Watch Alarm System, SW812? The default engineer code (04567) does not work and must have been changed by the engineer who installed the system for the … read more
Neil
Neil
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Associate Degree
911 satisfied customers
I have a DSC-PC500RK keypad. Atempted to change mastercode.
I have a DSC-PC500RK keypad. Atempted to change mastercode. The Ready,ARM and System indicators did not light up. Now the arming code does not arm the system. Code was 1234 it was not changed from the… read more
Neil
Neil
Technician
Associate Degree
911 satisfied customers
Good Day,I have a security lock that is designed to hang
Good Day, I have a security lock that is designed to hang on an exterior door knob. It has GE Supra division on the bottom. It is rectangular and hangs vertically. It has 10 buttons, an open button at… read more
Neil
Neil
Technician
Associate Degree
911 satisfied customers
I have an older ademco security system (approx. 15 yrs). How
I have an older ademco security system (approx. 15 yrs). How do i change the security code access number? Thnx for your help!… read more
Neil
Neil
Technician
Associate Degree
911 satisfied customers
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Meet the Experts:

To-Shay

To-Shay

Electronic Security Engineering

34 satisfied customers

Long & Extensive experience in the Electronic Security Industry from Design, through to Installation & Ma

Neil

Neil

Technician

911 satisfied customers

20 years experience in the alarm industry.

Glen Moore

Glen Moore

Technician

327 satisfied customers

20 + years of experience in home and business security.

LOAJ3256

LOAJ3256

Technician

215 satisfied customers

I have 35 years as a CCTV and Security Systems Integrator , and Advanced Field Service Technician.

Roger

Roger

Customer Service

74 satisfied customers

10 plus years as an installation tech. Specialize in DSC, Honeywell, Ademco, Caddx, Napco

Carl L

Carl L

Master Technician

66 satisfied customers

Current Electronics Shop Owner and Master Technician in FL.

Eric Billings

Eric Billings

President

47 satisfied customers

I have over 35 years of alarm experience, the last 19 years helping folks over the phone and e-mail with their alarm issues. I have been a JA customer since 2011, enrolled as an expert 10/26/15.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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