How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask JA Engineer Your Own Question
JA Engineer
JA Engineer, Engineer
Category: Home Security Systems
Satisfied Customers: 444
Experience:  Broadcast Engineer for over 7 years.
Type Your Home Security Systems Question Here...
JA Engineer is online now
A new question is answered every 9 seconds

My system is telling me to use the default password,

Customer Question

Hi, my system is telling me to use the default password, question can you tell me what it is
JA: What's the make/model of your device? How old is it?
Customer: It is a H.264 Network DVR Product No SK0011401E
JA: How long has this been going on? What troubleshooting have you tried?
Customer: Started this morning, I have tried to log in using ADMIN and GUEST
JA: Anything else you want the Electronics Expert to know before I connect you?
Customer: No
Submitted: 1 month ago.
Category: Home Security Systems
Expert:  JA Engineer replied 1 month ago.

Hello and good evening.

There is no default password ***** the initial login. The default user is ADMIN. Since you tried ADMIN already, another default login is MANAGER and the password ***** ***** number one, i.e. 1. So:


Password: 1

Thanks for using JustAnswer.

Please remember to select 3,4, or 5 stars and click Submit so that I can be compensated for assisting you.

Have a good evening.

Customer: replied 1 month ago.
Hi JA,The only user names are: ADMIN and GUEST, I cannot over type to MANAGER. Do you have any other idears?
Customer: replied 1 month ago.
No calls thanks, ***** ***** has cost me all ready with no outcome
Expert:  JA Engineer replied 1 month ago.

I checked a user manual for the H.264 DVR and got the MANAGER option. I have one last thing that you can try.

Press the menu button on the DVR. When prompted for a password, enter the following password: 21086888. You will be logged into the DVR as the administrator. Select Configuration from the System Menu. Then select Password ***** from the configuration menu. The password ***** screen will display your current password.

I hope that works.