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Pete
Pete, Electronic Engineer
Category: Home Security Systems
Satisfied Customers: 18126
Experience:  Over 16 years of experience installing and repairing electronics.
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Alarm went off put in code alarm stopped but zone will not

Customer Question

alarm went off put in code alarm stopped but zone will not clear to reset
JA: What's the make/model of your device? How old is it?
Customer: 12 years old K4392V2 M6983 REV
JA: How long has this been going on? What troubleshooting have you tried?
Customer: A few days have not tried any thing except trying to set
JA: Anything else you want the Security Expert to know before I connect you?
Customer: no
Submitted: 1 month ago.
Category: Home Security Systems
Expert:  Pete replied 1 month ago.

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

Expert:  Pete replied 1 month ago.

What trouble or error code are you getting?

Expert:  Pete replied 1 month ago.

I haven't heard back from you yet - please reply and let me know if you still need assistance with this.