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It froze in lock position I guess I was in and out of it a…

Customer Question
It froze in lock...

It froze in lock position I guess I was in and out of it a lot today and then lockup. no extra key on this and it is locked down on concrete and I need a pass key I guess..

Technician's Assistant: What's the make/model of your device? How old is it?

Don't know model it is keypad entry and it is about 4 yrs old

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

Just this time have not tried any troubleshooting ???

Submitted: 10 months ago.Category: Home Security Systems
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Answered in 5 hours by:
9/6/2017
Electronics Technician: Pete, Electronic Engineer replied 10 months ago
Pete
Pete, Electronic Engineer
Category: Home Security Systems
Satisfied Customers: 20,331
Experience: Over 16 years of experience installing and repairing electronics.
Verified

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

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Electronics Technician: Pete, Electronic Engineer replied 10 months ago

Can you see a make or model name or number anywhere on the keypad or the system?

Can you attach a photo of the keypad?

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Customer reply replied 10 months ago
model 2072 I think what happened ws battery went dead.
Electronics Technician: Pete, Electronic Engineer replied 10 months ago

What is showing on the display?

Have you tried replacing the battery?

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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