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I have a Ademco Vista 4140XM alarm that showing a fault 97…

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I have a Ademco...

I have a Ademco Vista 4140XM alarm that showing a fault 97 and will not arm. The manual says call for service but I can't seem to find anybody that works on older hard wired systems. Please help - any suggestions? Jim

Technician's Assistant: Who makes your safe or home security system?

ADEMCO

Technician's Assistant: What have you tried so far with your home security system?

I have tested it with the test key #5 and it sounds the alarm but It will not arm

Submitted: 11 months ago.Category: Home Security Systems
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Answered in 11 hours by:
8/6/2017
Electronics Technician: Pete, Electronic Engineer replied 11 months ago
Pete
Pete, Electronic Engineer
Category: Home Security Systems
Satisfied Customers: 20,359
Experience: Over 16 years of experience installing and repairing electronics.
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Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

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Electronics Technician: Pete, Electronic Engineer replied 11 months ago

Hi Jim, fault 97 indicates a physical short on the polling loop, or too much current being drawn.

You will need to check for any signs of wiring damage - if something has been disconnected or a wire has been cut or shorted out then this error will occur.

Try arming different zones at a time to narrow the problem down to a particular zone.

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