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Pete, Electronic Engineer
Category: Home Security Systems
Satisfied Customers: 18127
Experience:  Over 16 years of experience installing and repairing electronics.
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I just purchased the Lorex 4K network security system. I was

Customer Question

Hi my name is ***** ***** I just purchased the Lorex 4K network security system. I was able to connect my iPad, but not my iPhone. Not sure what to do as I beli be that the username/password ***** ***** same
JA: What's the make/model of your device? How old is it?
Customer: Everything is currently connected
JA: How long has this been going on? What troubleshooting have you tried?
Customer: Model number is LNR6108-N
JA: Anything else you want the security expert to know before I connect you?
Customer: No
Submitted: 3 months ago.
Category: Home Security Systems
Expert:  Pete replied 2 months ago.

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

Expert:  Pete replied 2 months ago.

Are the iPhone and iPad both connected to the same wifi network as the Lorex 4K system?

Or is either one of those devices using cellular data?