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Russell H.
Russell H., Service Tech
Category: Home Security Systems
Satisfied Customers: 10917
Experience:  8+ years of professional experience
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I have just bought a new home and the original owners left

Customer Question

hi
JA: Hello. What seems to be the problem?
Customer: I have just bought a new home and the original owners left their swann system with the 2 cameras. They need left the password ***** me to get into it. How can I reset the password? It is SRDVR-44500H and the serial number is 2813412141204
JA: What's the exact make and model of the camera? And can you guesstimate how old it is?
Customer: It is the SRDVR-44500H and I have no idea how old it is
JA: How long has this been going on? What troubleshooting have you tried?
Customer: It has been going on since we bought the house.
JA: Anything else you want the security expert to know before I connect you?
Customer: no thats it
Submitted: 2 months ago.
Category: Home Security Systems
Expert:  Russell H. replied 2 months ago.

Hi, thank you for contacting JustAnswer.com. My name is***** will do my best to provide the right answer to your question.
Try the default password

12345

or maybe

1234

and if that doesn't work, let me know and I will advise you further.

Expert:  Russell H. replied 2 months ago.

Since I have not heard back from you, I am assuming that my answer was helpful to the problem. ( I think the next stage would be, to go to Swann themselves for a password ***** if my answer did not help - let me know if you need details on that procedure. )

If I have indeed answered your question, please rate my answer. - A five-star rating would be appreciated!

(If this didn't answer your question, if you need more info, or have any comments, use Reply To Expert to respond.)

Thanks.