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Rusty, Customer Service
Category: Home Security Systems
Satisfied Customers: 5916
Experience:  Over 20 years electronics experience. How may I help you today?
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It does not allow me in with what I thought was the

Customer Question

It does not allow me in with what I thought was the password. So I need to reset with another password.
JA: What's the make/model of your device? How old is it?
Customer: It is a Samsung 4 camera system purchase from Sam's club. I believe it is about 3 years old .Model # SDR3102N
JA: How long has this been going on? What troubleshooting have you tried?
Customer: I have not tried anything yet as I was going to adjust the color a week ago.
JA: Anything else you want the security expert to know before I connect you?
Customer: No.
Submitted: 11 months ago.
Category: Home Security Systems
Expert:  Rusty replied 11 months ago.

Hello, my name is***** to Justanswer! Give me just a few minutes to look up some specifics, I'm working on this now.

Expert:  Rusty replied 11 months ago.

Do you still need help with this?

Customer: replied 11 months ago.
Expert:  Rusty replied 11 months ago.

Ok, the default password ***** "admin", have you changed the password?

Customer: replied 11 months ago.