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Pete, Electronic Engineer
Category: Home Security Systems
Satisfied Customers: 17642
Experience:  Over 16 years of experience installing and repairing electronics.
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I think I need to reset one of my camera"s passwords,

Customer Question

I think I need to reset one of my camera"s passwords
JA: What's the exact make and model of the camera? And can you guesstimate how old it is?
Customer: lnc234. we purchased them about a year ago
JA: How long has this been going on? What troubleshooting have you tried?
Customer: Just about 4 or 5 days. all three o the other cameras are working, but this oneis giving me trouble, so I may have messed it up after trying several times to get it to work
JA: Anything else you want the security expert to know before I connect you?
Customer: it was emailing me that there was activity, and I was trying to get it to stop during the day
Submitted: 9 months ago.
Category: Home Security Systems
Expert:  Pete replied 9 months ago.

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

Expert:  Pete replied 9 months ago.

There is a small reset button on the camera.

While the camera is powered on, press with a pin or small object for at least 4 seconds to reset the camera to factory defaults.

This will reset the password ***** the camera.
You can then try reconfiguring it again.