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Ask To-Shay Your Own Question
To-Shay, Electronic Security Engineering
Category: Home Security Systems
Satisfied Customers: 34
Experience:  Long & Extensive experience in the Electronic Security Industry from Design, through to Installation & Ma
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Alarm keeps going off randomly, we just want to turn the

Customer Question

Alarm keeps going off randomly, we just want to turn the damn thing off and get some sleep.....
JA: What's the make/model of your device? How old is it?
Customer: Visionic PowerMax - not sure of the model think it may be DE545OU - about 8 years old
JA: How long has this been going on? What troubleshooting have you tried?
Customer: tried turning off and entering code - this works for about an hour or so and then the alram goes off again. As if we have set it to go out of the house.
JA: Anything else you want the security expert to know before I connect you?
Customer: no
Submitted: 10 months ago.
Category: Home Security Systems
Expert:  p0llinate replied 10 months ago.

Hi, I'm Nathan.
Sorry to hear that you're having trouble with this but I'll do my best to help you.

Expert:  p0llinate replied 10 months ago.

Is it the full alarm, or more like just a beep?

Expert:  p0llinate replied 10 months ago.

Do you need more help with this?