How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Pete Your Own Question
Pete, Electronic Engineer
Category: Home Security Systems
Satisfied Customers: 17360
Experience:  Over 16 years of experience installing and repairing electronics.
Type Your Home Security Systems Question Here...
Pete is online now
A new question is answered every 9 seconds

Our fire alarm is sounding after changing the battery and we

Customer Question

Our fire alarm is sounding after changing the battery and we cannot make it stop.
JA: What's the make/model of your device? How old is it?
Customer: I was just searching for answers on the Internet It is a GE networks nx6v2 we changed the batteries in both smoke alarms and it went haywire!
JA: How long has this been going on? What troubleshooting have you tried?
Customer: Just the last few minutes. I unplugged the panel and the battery to shut it up. Now I am at a loss
JA: Anything else you want the security expert to know before I connect you?
Customer: Not sure. T Like I said, all was well and the system started beeping that the batteries were low on the smoke alarms. I have both smoke detectors disabled, but the system still is showing a fire alarm
Submitted: 10 months ago.
Category: Home Security Systems
Expert:  Pete replied 10 months ago.

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

Expert:  Pete replied 10 months ago.

To clear this, press * 7. This will clear the trouble condition and reset the smoke detectors.

Your satisfaction is my priority;
Kindly take a moment to rate my service 5 stars at the top of your question page so I am rewarded for my time; tips appreciated :)
You can always reply back at any time if you need any further assistance at all.

Related Home Security Systems Questions