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I have a DSC 18001721 RO. It has not been activated 6 years
I have a DSC 18001721 RO. It has not been activated for the 6 years we have lived in this house. Recently the power went out and when it came back on the alarm was armed and began alarming. We disconn… read more
Russell H.
Russell H.
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Vocational, Technical or Trade Scho
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Neil. The tamper alarm keeps going off on my 500r alarm. The
Hello Neil. The tamper alarm keeps going off on my 500r alarm. The alarm has gone off 100 times this afternoon and is showing no signs of stopping even when entering the code and pressing reset. Are y… read more
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Neil
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I have a gardtec 595 control panel alarm I have in my rented
Hello. I have a gardtec 595 control panel for an alarm I have in my rented flat. The alarm has been going off for the last hour even though I have never activated it. It's the first time it's happened… read more
Russell H.
Russell H.
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Vocational, Technical or Trade Scho
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I have this system in my house. It shows that the battery needs
I have this system in my house. It shows that the battery needs to be replaced...we have in on the chirp mode...It is not chirping or anything..The battery in the closet shows to be good..Is there ano… read more
Neil
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I have a veritas 8 alarm that has gone off reason &
I have a veritas 8 alarm that has gone off for no reason & won't accept the keypad code to stop - how can I shut it up!… read more
Neil
Neil
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Problem: when a wireless sensor battery gets weak and the vista
Problem: when a wireless sensor battery gets weak and the vista 15P is armed, the full alarm goes off, the works: a siren, it calls to monitoring service, and if no one is home, I get the police or fi… read more
Neil
Neil
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Just moved into the house and trying to restart the honeywell
Just moved into the house and trying to restart the honeywell security alarm system model 2900. On the switch box there is a code, I assume its the IC. When I turn it on, I entered the Installer code … read more
Neil
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I HAVE AN adt ALARM galaxy 2-12. I have never used it. Tonight
I HAVE AN adt ALARM galaxy 2-12. I have never used it. Tonight it went off I don't know why. I have turned the alarm off by flicking the trip switch on the fusebox. The alarm has never been set, so I … read more
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Hi I have a Scantronic 9427 security alarm in my house.
Hi I have a Scantronic 9427 security alarm in my house. We had power cut before Christmas and it was almost all day, after over 6-7 hours it suddenly went off and I put the code in. But after another … read more
LOAJ3256
LOAJ3256
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Vocational, Technical or Trade School
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my vista 10se system doesnt work any more since we had extensive
my vista 10se system doesn't work any more since we had extensive power outage (sandy) , I have tried to reset it by pressing * and # XXXXX 30 sec after reconnecting the power without success Both lig… read more
bt958security
bt958security
technician
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I have a fault with Gardtec 593 security alarm. It is coming
I have a fault with Gardtec 593 security alarm. It is coming up with fuse/battery error and keeps making a noise, you then enter code but it goes off again a bit later. is there anyway i can stop it g… read more
Neil
Neil
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Associate Degree
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I bought a new house 7 yrs ago equiped with ademco alarm..never
I bought a new house 7 yrs ago equiped with ademco alarm..never used it. It does beep when door or window is opened. The past 2 days, once during the day and once during the night it beeps without sto… read more
Glen Moore
Glen Moore
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Bachelor's Degree
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something happened with my house alarm and its now saying K01
something happened with my house alarm and its now saying K01 Access Key reset required on the display screen. I have tried entering the alarm code but that's not worked?… read more
LOAJ3256
LOAJ3256
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Vocational, Technical or Trade School
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I am trying to wire up a honeywell accenta gen4 mini with keypad,
I am trying to wire up a honeywell accenta gen4 mini with keypad, but i do not know what colour wire goes to which terminal, the wires were already installed from a previous alarm system, i am just tr… read more
Neil
Neil
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Hi, I havent used my system and I need to know how to reset
Hi, I haven't used my system and I need to know how to reset all the codes. I do not remember any of the prior codes. Also I have a code of AC and BAT on the keypad.… read more
Neil
Neil
Technician
Associate Degree
911 satisfied customers
Ive moved into a house that has an Ademco alarm system. i dont
Ive moved into a house that has an Ademco alarm system. i dont have the code and the estate agents dont have it either. I'd like to get it working again with as low cost as possible. When I turn the a… read more
Neil
Neil
Technician
Associate Degree
911 satisfied customers
Hello, my alarm started beeping a couple of nights ago. We
Hello, my alarm started beeping a couple of nights ago. We set the alarm, as usual, and were sleeping. A few hours later, the alarm started beeping...these were quick constant beeps (not like the slow… read more
Neil
Neil
Technician
Associate Degree
911 satisfied customers
We have an Ademco Security System. Both of the last two nights,
We have an Ademco Security System. Both of the last two nights, during the middle of the night when the alarm was set on "stay", the alarm has spontaneously gone off, giving a code 9 which is our smok… read more
Neil
Neil
Technician
Associate Degree
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Meet the Experts:

To-Shay

To-Shay

Electronic Security Engineering

34 satisfied customers

Long & Extensive experience in the Electronic Security Industry from Design, through to Installation & Ma

Neil

Neil

Technician

911 satisfied customers

20 years experience in the alarm industry.

Glen Moore

Glen Moore

Technician

327 satisfied customers

20 + years of experience in home and business security.

LOAJ3256

LOAJ3256

Technician

215 satisfied customers

I have 35 years as a CCTV and Security Systems Integrator , and Advanced Field Service Technician.

Roger

Roger

Customer Service

74 satisfied customers

10 plus years as an installation tech. Specialize in DSC, Honeywell, Ademco, Caddx, Napco

Carl L

Carl L

Master Technician

66 satisfied customers

Current Electronics Shop Owner and Master Technician in FL.

Eric Billings

Eric Billings

President

47 satisfied customers

I have over 35 years of alarm experience, the last 19 years helping folks over the phone and e-mail with their alarm issues. I have been a JA customer since 2011, enrolled as an expert 10/26/15.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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