How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Pete Your Own Question
Pete, Electronic Engineer
Category: Home Security Systems
Satisfied Customers: 17254
Experience:  Over 16 years of experience installing and repairing electronics.
Type Your Home Security Systems Question Here...
Pete is online now
A new question is answered every 9 seconds

Model # srdvr-84500h, ex-husband changed password and will

Customer Question

model # srdvr-84500h , ex-husband changed password ***** will not give it to me...trying to change password ***** he con not log in and see anything, also so I can access unit
JA: How long has this been going on?
Customer: 3 months
JA: What troubleshooting have you tried?
Customer: I tried removing system battery
JA: The security expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: nope
Submitted: 11 months ago.
Category: Home Security Systems
Expert:  Pete replied 11 months ago.

Hi there,

My name is*****'ll be happy to assist with your question today.

If you don't know the secure password ***** you need to contact Swann Technical Support to get it reset.

Click here find out support numbers for your region:

Kindly rate my service 5 stars at the top of your question page if my answer helped so I am rewarded for my time; tips appreciated :)
Otherwise please reply back if you need further assistance.