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Mike G.
Mike G., Technician
Category: Home Security Systems
Satisfied Customers: 7344
Experience:  10 Years Computer, Audio, Video Repair & Setup
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I receive the message,

Customer Question

I receive the message, C:\users\mikeZ\appData\local\microsoft\windows\temporaryinternetfiles\content.outlook\qf7dhg54\_mnt_tmp_02_20160806233848.jpg is a invalid bit mapt file or its format is not currently supported. I have a swann and all seemed to work fine until I started using 2016 Microsoft outlook
JA: Just to clarify, what's the exact make and model of your machine?
Customer: Good Question, I can't find the model number, it is about 4 years old and has S/N on it, but no model number. It has CODR 81000H
JA: What troubleshooting have you tried?
Customer: 8 channel
JA: The security expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: I can see load and see the pictures on my phone, even when I save them on a drive and try to open them it doesn't work on computer. appears to be an issue with outlook 2016, as my wife can view from her email on her mac, via also, how much is this going to cost me, I have used you guys before and have been impressed, but sometimes just a bit expensive
Submitted: 1 year ago.
Category: Home Security Systems
Expert:  Pete replied 1 year ago.

Hi there

Customer: replied 1 year ago.
Any idea's on the issue Pete? When I opened this today, I thought I would get more than a "Hi there".
Expert:  Mike G. replied 1 year ago.

wrong topic, delete