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Pete, Electronic Engineer
Category: Home Security Systems
Satisfied Customers: 17403
Experience:  Over 16 years of experience installing and repairing electronics.
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We have open ckt message and the three panels are beeping

Customer Question

We have open ckt message and the three panels are beeping periodically. Security company person on duty has no idea of how to silence the beeps.
JA: Just to clarify, what's the exact make and model of your machine?
Customer: Ads come Vista 20se or Vista 20HWse
JA: What troubleshooting have you tried?
Customer: We had a/c man in attic when trouble started. We have tried code-off, chime off, normal code & 1. We haven't tried turning power off because we're alarm will go off
JA: The security expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: No
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Home-Security Technician about your situation and then connect you two.
Submitted: 1 year ago.
Category: Home Security Systems
Expert:  Pete replied 1 year ago.

Hi there,

"open ckt" means that there is an open circuit/damaged wiring somewhere.

Perhaps some wiring got pulled out or damaged in the attic?

You will need to find the source of the trouble (damaged wiring) and repair it, then you can reset the alarm system and stop the beeping.

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