How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Pete Your Own Question
Pete, Electronic Engineer
Category: Home Security Systems
Satisfied Customers: 18104
Experience:  Over 16 years of experience installing and repairing electronics.
Type Your Home Security Systems Question Here...
Pete is online now
A new question is answered every 9 seconds

I replaced a Vista 50 panel with a Vista 128bp. Now the old

Customer Question

I replaced a Vista 50 panel with a Vista 128bp. Now the old wireless sensors will not be recognized by the new panel. I can tell the sensors are working because the because the interferrence LED lights when you activate one of the old sensors. What am I missing?
Submitted: 1 year ago.
Category: Home Security Systems
Expert:  Pete replied 1 year ago.

Hi Paul,

When the panel is replaced, the new panel needs to be programmed to receive the wireless sensors.

Do you have the programming manual available?

What all programming has been carried out?

Customer: replied 1 year ago.
I have all of the documentation, but I used the Honeywell Compass software to download all of the programming data, including the addresses of the wireless devices.
Expert:  Pete replied 1 year ago.

Ok, so the programming of the new control panel may be incorrect.

Can you try reprogramming just one of the old sensor zones and check if it works?

Customer: replied 1 year ago.
I went through several programming iterations. I even considered another house code, but this house is 1/2 mile from another dwelling. Sensor still just activate the Interference LED when a covered door or window is opened.
Expert:  Pete replied 1 year ago.

Hmm ok, let me check if the other experts have any idea on this...

Customer: replied 1 year ago.
I answered this myself. 1. Pull batteries from all of the devices. 2. Kill main and back-up power to the panel. 3. Replace batteries in the devices. and 4. Power the panel back up.