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Pete, Electronic Engineer
Category: Home Security Systems
Satisfied Customers: 18133
Experience:  Over 16 years of experience installing and repairing electronics.
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My alarm needs an unlock code - I 't want to take out a

Customer Question

My alarm needs an unlock code - I don't want to take out a contract just need for the alarm to work. Can u help?
JA: Sometimes things that you think will be really complicated end up being easy to fix. The Home-Security Technician I'm going to connect you with knows all the tricks and shortcuts. Tell me a bit more about what's going on so he can help you best.
Customer: Hi what do u need from Me.?
JA: Is there anything else the Home-Security Technician should be aware of? What confuses you?
Customer: The alarm needs an unlock code - I don't know this and have tried the ones that have been given online to other customers in vain
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Home-Security Technician about your situation and then connect you two.
Submitted: 1 year ago.
Category: Home Security Systems
Customer: replied 1 year ago.
DSC KP5500Z is the model.
Customer: replied 1 year ago.
Customer: replied 1 year ago.
The battery was changed and now it has tamper code 8. It now needs an unlock code. Thx
Expert:  Pete replied 1 year ago.

Hi there,

Do you still need assistance with this?

Customer: replied 1 year ago.
I have not received an answer but the money for this has been taken.
Customer: replied 1 year ago.
I will try tomorrow to contact you as its late now.
Expert:  Pete replied 1 year ago.

Let me know when you are ready to continue...

Customer: replied 1 year ago.
Hello are you there now?
Expert:  Pete replied 1 year ago.

Yes I am here.

You will need the installer code after changing the battery.

Do you know the installer code?

Customer: replied 1 year ago.
I'm afraid not that is y I am stuck
Customer: replied 1 year ago.
Hi is this something u can help with?
Customer: replied 1 year ago.
Can you give me a time when I should look for ur response please? Say in 30 mins from now etc????
Expert:  Pete replied 1 year ago.

Ok, let me check if the other experts can assist you with this...

Customer: replied 1 year ago.
Hello I haven't received any answer back! Can you follow this up for me please?
Customer: replied 1 year ago.
Nothing further - can u help or not with this situation!??
Customer: replied 1 year ago.
Hello - I think you are unable t answer my query and so it has now been 4 days since I wrote to you. I was told 24 hours for help. I am not happy with the outcome of this so request a refund for the payment I made . . Please let me know when this has been done. Thanks